I-Unity Contact Center WEB Ukusethwa kwengxoxo
Ulwazi Lomkhiqizo
Imininingwane
- Igama Lomkhiqizo: I-Unity Contact Center
- Isici: Web I-Chat Media Stream
Imiyalo yokusetshenziswa komkhiqizo
Ukusakazwa Kwemidiya kudalwe ngaphakathi Kolayini. Kusukela ngaphakathi kwephothali, khetha Umugqa lapho ufuna ukwakha khona i-Media Stream.
Ukusetha a Web Xoxa, landela lezi zinyathelo:
- Chofoza Ukusakazwa Kwemidiya engxenyeni yomugqa.
- Chofoza Engeza Ukusakaza Kwemidiya.
- Faka okuhambisanayo Web Ukucushwa kwengxoxo nanoma yiziphi izimpendulo ezizenzakalelayo.
Phansi kwe-Media Stream profile ikhasi, ungenza ngendlela oyifisayo i Web Xoxa usebenzisa imibala ehlukene, ama-avatar, umbhalo, nezindawo.
Ngemva kokumisa ifayela le- Web Xoxa, chofoza okuthi Engeza Ukusakaza Kwemidiya bese ubuyela ku-Media Stream profile ngokuchofoza View. Chofoza u-Test Stream ngaphansi kwekhasi ukuze uqaleview kanjani Web Ingxoxo izoziphatha futhi ithole ikhodi ye-HTML edingekayo ukuze ishumeke ku-a webikhasi.
Isigaba somzila umthetho onqumayo ukuthi ubani okufanele aziswe uma entsha Web Ingxoxo yengxoxo iyangena. Landela lezi zinyathelo ukuze ungeze isigaba somzila:
- Iya kumenyu ye-Contact Center Media Stream.
- Chofoza Engeza Isigaba.
- Gcwalisa izinkambu ezidingekayo bese wengeza abasebenzisi obafisayo.
- Chofoza Engeza Isigaba ukuze ulondoloze.
Uma usudale i Web I-Chat Media Stream kanye nezigaba zomzila ezingeziwe, ama-ejenti abelwe kulayini kufanele aqale kabusha iklayenti labo le-Unity. Umugqa omusha/Web I-Chat Media Stream izobe isitholakala ku-Personal Wallboard.
Ukuze uthole imiyalelo enemininingwane eyengeziwe, bheka kugayidi yomsebenzisi yobude obugcwele.
FAQ
- Q: Ngiyifaka kanjani i-brand Web Xoxa usebenzisa imibala ehlukene nama-avatar?
- A: Ungakwazi ukufaka uphawu Web Xoxa ezansi ku-Media Stream profile ikhasi ngokwenza ngokwezifiso imibala, ama-avatar, umbhalo, nezindawo.
Khetha Umugqa
- Ukusakazwa Kwemidiya kudalwe ngaphakathi Kolayini. Ukusuka ngaphakathi kwephothali khetha umugqa ofuna ukuthi le Media Stream idalwe ngaphakathi.
Ukungeza a Web I-Chat Media Stream
- Ukusetha a Web Ingxoxo chofoza Ukusakazwa Kwemidiya esigabeni Ulayini bese uchofoza Engeza Ukusakaza Kwemidiya. Faka okuhambisanayo Web Ukucushwa kwengxoxo nanoma yiziphi izimpendulo ezizenzakalelayo.
- Phansi kwe-Media Stream profile page, ungakwazi ukubhrenda i Web Xoxa usebenzisa imibala ehlukene, ama-avatar, umbhalo, nezindawo, njengoba kukhonjisiwe ngezansi.
- Chofoza Engeza Ukusakaza Kwemidiya bese ubuyela emuva ku-Media Stream profile ngokuchofoza View. Chofoza ukusakaza kokuhlola ezansi kwe-Media Stream profile ikhasi, njengoba kukhonjisiwe ngezansi.
- Ingosi izobe isikukhombisa ukuthi isithonjana sizoziphatha kanjani futhi ikunikeze ikhodi ye-HTML okudingeka uyikopishe futhi uyinamathisele kunoma iyiphi webikhasi lapho ofuna ukuya khona Web Xoxa ukuze uvele.
Yengeza Isigaba Somzila
- Isigaba somzila umthetho oyalela Isikhungo Sokuxhumana ukuthi ubani okufanele sazise uma esisha Web Ingxoxo yengxoxo iyangena. Izigaba zomzila ziphathwa ngemenyu ye-Contact Center Media Stream, njengoba kukhonjisiwe ngezansi.
- Ukwengeza isigaba esisha somzila chofoza okuthi “Engeza Isigaba”, gcwalisa izinkambu ezidingekayo, engeza abasebenzisi obafisayo, bese uchofoza okuthi Engeza Isigaba.
- Manje udale ngempumelelo a Web I-Chat Media Stream, Abenzeli abanikezwe Umugqa esigabeni somzila kufanele baqale kabusha iklayenti labo le-Unity. Uma sebekwenzile lokho umugqa omusha/Web I-Chat Media Stream izotholakala ku-Personal Wallboard.
- Sicela ubheke igayidi yomsebenzisi yobude obugcwele ukuze uthole ulwazi olwengeziwe kanye neziqondiso ezijulile zokusetha nokusebenzisa i-Unity Contact Center.
Amadokhumenti / Izinsiza
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