I-TELUS Iyaguquka Web Finyelela Isofthiwe
Isingeniso
Ziphenduke Web Ukufinyelela
Ziphenduke web ukufinyelela kunikeza i-24×7 web isikhombimsebenzisi ohlelweni lwe-TELUS Integrated Voice Services lapho ungakwazi khona view izinombolo zakho ze-Toll Free kanye nezinhlelo zomzila, kanye nokwenza izinguquko emzileni wezingcingo. Lokhu kuhlanganisa ikhono lokwengeza, ukususa noma ukulungisa noma yimiphi i-Toll Free umzila nezici zesimemezelo ezihlanganisa izinguquko ezinombolweni ezinqamulayo ezingaphakathi kohlu lwezinombolo ezinqamulayo.
Web ukufinyelela kungase futhi kusetshenziselwe ukwenza kusebenze/uvale izinhlelo zangaphambili Zomzila Wezimo Eziphuthumayo.
I-Basic Evolve ukufinyelela kufakiwe ngaphandle kwezindleko ezengeziwe nazo zonke izinsiza zamahhala kanye nokuhlinzekayo view ukufinyelela kuphela izinombolo zakho ze-Toll Free, eziqukethe izinhlelo zangaphambili futhi zikuvumela ukuthi uvule futhi uvale izinhlelo zangaphambilini.
I-Advanced Evolve ukufinyelela kungokuzithandela ngenkokhelo yanyanga zonke. Kuhlanganisa ukwenza kusebenze uhlelo lwangaphambili kanye nekhono lokwengeza, ukuguqula, ukwenza kusebenze noma ukususa okulandelayo:
| Umzila Wekhodi Yendawo | I-Exchange Routing |
| 10 Digit Routing | Umzila Wezimo Eziphuthumayo kanye Nezinhlelo Zangaphambili |
| Shayela i-Allocator | Umzila Wesikhathi Sosuku |
| Umzila Wosuku Lonyaka | Ukuchichima Umzila |
| Lungisa izici ezikhona zamahhala | |
Izidingo zesiphequluli
Okulandelayo yizidingo ezinconyelwe web ukufinyelela kuhlelo lokusebenza lwe-TELUS Integrated Voice Services:
Isiphequluli esisekelwe
- i-Google Chrome
- Ezinye iziphequluli zingase zisebenze kodwa azinconyiwe noma azisekelwe
- Sicela uqaphele: I-Microsoft Internet Explorer ayisebenzi nohlelo lokusebenza
Ukufinyelela i-inthanethi
- Ukufinyelela ku-inthanethi ngesivinini esiphezulu kuyanconywa
TELUS Guqula ukungena nokuthola ukufinyelela
Ukungena ngemvume ku-TELUS Evolve Voice Services
Bonke abasebenzisi abafinyelela ku-TELUS Evolve bazokwethulwa ngekhasi lokungena, lapho ufaka khona i-ID yakho yokungena eyingqayizivele nephasiwedi (lokhu uzohlinzekwa ngabakwa-TELUS lapho sekusethiwe). Ukungena ngemvume kusungula amalungelo ozoba nawo ohlelweni.
Ukungena ohlelweni lwe-TELUS Evolve: https://evolve.telus.com
Ikhasi lokungena liyindawo yokungena kubo bonke abasebenzisi ukuze bafinyelele kuhlelo lokusebenza lwe-Evolve. Leli khasi liqukethe izinkambu zokufaka igama lomsebenzisi lokungena nephasiwedi. Ulwazi lwesaziso luboniswa ngezansi kwalezi zinkambu. Uma ungakabi nakho ukufinyelela, sicela uthinte Ithimba Lokusebenza Kwebanga Elide (LDIT) libhekisela imininingwane yokuxhumana ekhasini lokugcina lalo mhlahlandlela.
Faka igama lomsebenzisi nephasiwedi, bese uchofoza kokuthi Ngena.
Uhlelo luqinisekisa igama lakho lomsebenzisi nephasiwedi.
Uma ulwazi lokungena lwamukelwa uhlelo, Ikhasi Lasekhaya Lekhasimende Le-Evolve liyavela.
Uhlelo lwe-Evolve luyi- web-isistimu esekelwe etholakala ngesiphequluli sakho.
Lapho uzulazula ohlelweni, kufanele ujwayelane nezingxenye ezilandelayo zokusetshenziswa kubonwa.
I-Global Menu ivela phezulu ekhasini ngalinye ohlelweni futhi ihlanganisa izingxenye ezilandelayo: Inhlangano, Ibanga Elide, I-Toll Free, I-Hierarchy, Bulletin, Okulandiwe. Kukhona futhi izixhumanisi zokungena namakhasi asekhaya.
Ikhaya
Isixhumanisi Sekhaya siletha umsebenzisi ekhasini Lasekhaya Lesistimu. Lokhu kukhethwa kwemenyu kutholakala kubo bonke abasebenzisi
Inhlangano
Isixhumanisi seNhlangano siletha umsebenzisi ekhasini, lapho 'inhlangano ozosebenza nayo' kufanele kukhethwe khona.
Ibanga elide
Ukuchofoza kusixhumanisi se-Long Distance kuyisa umsebenzisi kuma-oda webanga elide enhlangano ekhethiwe.
Inombolo Yamahhala
Ukuchofoza Isixhumanisi Se-Toll Free yisa umsebenzisi ohlwini lwama-oda wamahhala (ngezansi) wenhlangano futhi kuvule olunye uhlu lwezixhumanisi kumenyu yamahhala (ngezansi)
Ukubusa
Isigaba sesigaba simele inhlangano ebala kokubili indima yomsebenzisi kanye nohlu lwezinombolo Zamahhala.
Umbiko
Izaziso eziqondene nohlelo lokusebenza zizofakwa kuhlu ngaphakathi kwethebhu yesaziso, okuhlanganisa amawindi okulungisa noma izaziso eziqondene nokusetshenziswa kanye/noma nokusebenza kohlelo lokusebenza.
Okulandwayo
Ulwazi olunethebhu yokulanda luzofaka phakathi izixhumanisi zemihlahlandlela yomsebenzisi namanye amathuluzi athile wohlelo lokusebenza.
Ngena ngemvume
Ithebhu yokungena ixhuma ngqo ekhasini lokungena.
Inkampani ekhethiwe
Ukuze uqale ukusebenza ngezici, khetha inkampani efanele. Lokhu kufanele kwenziwe kusetshenziswa ithebhu ethi 'Inhlangano' kuMenu Yomhlaba Wonke.
Uma i-'Corporation' isivele ikhethiwe, zulazulela ku-'Toll Free' ukuze view imenyu engaphansi kwegama Lenhlangano – Imenyu Yamahhala, ephathelene nama-oda, Amasevisi, Izinombolo Zokunqanyulwa Kwekhasimende, Isethi Yohlelo Lwezimo Eziphuthumayo, Ukuqalisa Kohlelo Oluningi, Izimemezelo Zekhasimende, Amaholide Achazwe Ikhasimende.
Amasevisi
Isixhumanisi Sezinkonzo siletha umsebenzisi ohlwini lwazo zonke izinsiza zamahhala ezitholakalayo.
Ama-oda
Isixhumanisi sama-oda siletha umsebenzisi ohlwini olubonisa umlando wawo wonke ama-oda.
Izimemezelo zeKhasimende
Isixhumanisi Sezimemezelo Zekhasimende siletha umsebenzisi ohlwini olubonisa Izimemezelo Zekhasimende ezitholakalayo ukuze zisetshenziswe. I
I-Bulk Preplan Activation
Isici se-Bulk Preplan sikwenza ukwazi ukusebenzisa i-Preplans yezinsizakalo eziningi zamahhala, konke ngesikhathi esisodwa. Lokhu kunikeza isikhathi sokuphendula esisheshayo esimweni esiphuthumayo.
Izinombolo Zokunqamula Ikhasimende
Isixhumanisi Sokunqamula Izinombolo siletha umsebenzisi ohlwini olubonisa zonke izinombolo ezinqamulayo ezitholakalayo ukuze zisetshenziswe.
Isethi Yohlelo Lwezimo Eziphuthumayo
Isixhumanisi Sesethi Yezimo Eziphuthumayo siletha umsebenzisi ohlwini lwama-Preplans aqokwe njengezinhlelo zezimo eziphuthumayo. (Kungaba eyodwa kuphela ngesevisi ye-Toll Free)
Iholide Elichazwe Ikhasimende
Isixhumanisi Seholide Elichazwe Ikhasimende siletha umsebenzisi ohlwini olubonisa zonke izinsuku ezikhethwe ngokuthi “Amaholide Achazwe Ikhasimende” ngaphezu kwanoma yimaphi amaholide asemthethweni.
Isishintshi solimi sitholakala ekhoneni eliphezulu kwesokudla sekhasi
Isixhumanisi se-Francais/English sivumela umsebenzisi ukuthi aguqule ulimi lokubonisa lwesistimu. Uma ulimi oluyinhloko olukhethiwe kuyisiNgisi, isistimu izobonisa okuthi “Français” kule ndawo.
Chofoza isixhumanisi ukuze uye emakhasini wesiFulentshi. Uma ulimi oluyinhloko olukhethiwe kuyi-French, isistimu izobonisa "isiNgisi". Chofoza isixhumanisi ukuze uye emakhasini esiNgisi
Ukwesekwa Kwamakhasimende
Ngosizo lwamahhala, sicela usithinte ku: telus.roc@telus.com or
MF: 1-866-880-4510
Ngokwenza kusebenze kwangaphambi kwamahora okusebenza nokusekelwa kuphela, sicela usithinte ku:
1-877-807-8883
Sicela uqaphele ukuthi inkokhiso yesevisi izosebenza uma i-TELUS yenza kusebenze noma yenza uhlelo lwakho lungasebenzi.
Amadokhumenti / Izinsiza
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I-TELUS Iyaguquka Web Finyelela Isofthiwe [pdf] Umhlahlandlela Womsebenzisi Ziphenduke Web Access, Software, Evolve Web Finyelela Isofthiwe |
