I-MicroStrategy Cloud Environment User Guide

I-MicroStrategy Cloud Environment (MCE) inikeza inkundla ebanzi yokusebenza, ukufinyelela, nokuphatha izakhiwo zezobunhloli. Abasebenzisi banikezwa izakhiwo zobuhlakani ezizinikele ezisuselwe ekwakhiweni kwereferensi ukuthuthukisa, ukwenza ngendlela oyifisayo, nokuphatha izingxenye zohlelo lokusebenza ngokwezidingo zabo.

Imiyalo yokusetshenziswa komkhiqizo

Ukusekela Kwamafu

Ukusekelwa kwamafu kwe-MCE kuqinisekisa usizo oluthembekile nokuxazulula izinkinga kubasebenzisi. Kuhlanganisa izinsiza ezihlukahlukene ezifana nokutholakala kwesevisi, ukuhlaziywa kwembangela yezimpande, inombolo yocingo yokusekelwa engu-24/7, ukuqapha, izipele, izibalo zeplathifomu, ukugcinwa, ukulungiswa kabusha kwesevisiviews, ukutholakala kwengqalasizinda, ukungaphumeleli, ukutakula kwenhlekelele, izibuyekezo nokuthuthukiswa, ukuskena kokuvikela, nokuningi.

Cloud Architecture

Ingqalasizinda yamafu

Isakhiwo se-MCE sinikeza isisekelo esiqinile sokusingatha izicelo zezobunhloli.

Cloud Environment Support

Izingxenye ezihlukahlukene zokusekelwa kwemvelo yamafu zihlanganisa ukutholakala kwesevisi, ukuhlaziywa kwembangela yezimpande, inombolo yocingo yokusekelwa engu-24/7, ukuqapha nokuxwayisa, izipele, izibalo zeplathifomu, ukulungiswa, kabusha isevisi.views, ukutholakala kwengqalasizinda, ukungaphumeleli, ukutakula kwezinhlekelele, ukuthuthukiswa nokuthuthukiswa, izinyathelo zokuphepha, nokuningi.

FAQ

Q: Iyini i-MicroStrategy Cloud Environment?
- A: I-MicroStrategy Cloud Environment iyinkundla enikezela ngezakhiwo zobuhlakani ezizinikele kubasebenzisi ukuze bathuthukise futhi baphathe izingxenye zohlelo lokusebenza ngokusekelwe ekwakhiweni kwereferensi.
Q: Yiziphi izinsiza zokusekela ezifakiwe ku-MCE?
- A: Izinsizakalo zokwesekwa kwe-MCE zihlanganisa ukutholakala kwesevisi, ukuhlaziywa kwembangela yezimpande, inombolo yocingo yokusekelwa engu-24/7, ukuqapha nokwazisa, amakhophi wasenqolobaneni, izibalo zeplathifomu, ukugcinwa, ukulungiswa kabusha kwesevisi.views, ukutholakala kwengqalasizinda, ukungaphumeleli, ukutakula kwenhlekelele, izibuyekezo nokuthuthukiswa, ukuskena kokuvikela, nokuningi.

Ulwazi Lwelungelo Lobunikazi

Ulwazi Lophawu

Okulandelayo izimpawu zokuthengisa noma izimpawu zokuthengisa ezibhalisiwe ze-MicroStrategy Incorporated noma amanxusa ayo e-United States nakwamanye amazwe athile:
Dossier, Enterprise Semantic Graph, Expert.Now, Hyper.Now, HyperIntelligence, HyperMobile, HyperVision, HyperWeb, I-Intelligent Enterprise, i-MicroStrategy, i-MicroStrategy 2019, i-MicroStrategy 2020, i-MicroStrategy 2021, i-MicroStrategy Analyst Pass, i-MicroStrategy Architect, i-MicroStrategy Architect Pass, i-MicroStrategy Auto, i-MicroStrategy Cloud, i-MicroStrategy Cloud Intelligence, i-MicroStrategy Command Manager, i-MicroStrategy Command Manager I-MicroStrategy Desktop, I-MicroStrategy Developer, Izinsizakalo Zokusabalalisa I-MicroStrategy, Imfundo Ye-MicroStrategy, I-MicroStrategy Embedded Intelligence, I-MicroStrategy Enterprise Manager, i-MicroStrategy Federated Analytics, i-MicroStrategy Geospatial Services, i-MicroStrategy Identity, i-MicroStrategy Identity Manager, i-MicroStrategy Identity Manager, i-MicroStrategy Identity Manager, i-MicroStrategy Identity Server, i-MicroStrategy Identity Server, i-MicroStrategy Identity Server Iseva ye-MicroStrategy Intelligence, i-MicroStrategy Library, i-MicroStrategy Mobile, i-MicroStrategy Narrowcast Server, i-MicroStrategy ONE, i-MicroStrategy Object Manager, i-MicroStrategy Office, i-MicroStrategy OLAP Services, i-MicroStrategy Parallel Relational In-Memory Engine

(MicroStrategy PRIME), MicroStrategy R Integration, MicroStrategy Report Services, MicroStrategy SDK, MicroStrategy System Manager, MicroStrategy Transaction Services, MicroStrategy Usher, MicroStrategy Web, MicroStrategy Workstation, MicroStrategy World, Usher, kanye Zero-Click Intelligence.

Lezi zimpawu zokuklama ezilandelayo ziyizimpawu zokuthengisa noma izimpawu zokuthengisa ezibhalisiwe ze-MicroStrategy Incorporated noma izinkampani eziphethwe e-United States nakwamanye amazwe athile:

Amanye amagama wemikhiqizo nezinkampani ashiwo lapha angaba yizimpawu zokuhweba zabanikazi abafanele.

Imininingwane ingashintsha ngaphandle kwesaziso. I-MicroStrategy ayinasibopho samaphutha noma ukweqiwa. I-MicroStrategy ayenzi ziqinisekiso noma izibopho eziphathelene nokutholakala kwemikhiqizo noma izinguqulo zesikhathi esizayo ezingahle zihlelwe noma zithuthukiswe.

Kuphelileview

Isevisi ye-MicroStrategy Cloud Environment (“MCE” noma “MCE Service”) iyinkundla yesevisi (“PaaS”) enikeza iMicroStrategy eyiphatha esikhundleni samakhasimende ayo e-Amazon. Web Amasevisi, i-Microsoft Azure, noma indawo ye-Google Cloud Platform ehlanganisa ukufinyelela, ngokuhlanganyela, (a) inguqulo “ye-Cloud Platform” yemikhiqizo yesofthiwe ye-MicroStrategy (inguqulo ethuthukisiwe yesikhulumi sesofthiwe ye-MicroStrategy eyakhelwe ngqo ukuthunyelwa e-Amazon. Web Amasevisi, i-Microsoft Azure, noma indawo ye-Google Cloud Platform) enikezwe ilayisense yikhasimende; (b) Ukusekelwa Kwamafu, njengoba kuchazwe ngezansi; kanye (c) ne-Cloud Architecture, njengoba kuchazwe ngezansi. Imodeli yokulethwa kwe-PaaS ye-MicroStrategy yakhelwe ukuvumela amabhizinisi ukuthi asebenzise inkundla ye-MicroStrategy Analytics ne-Mobility esakhiweni esisodwa somqashisi (ngaphandle kwalapho kuchazwe ngenye indlela ku-Section 6 MicroStrategy AI Product) ngaphandle kwesidingo sokuphakela nokuphatha ingqalasizinda eyisisekelo.
I-MCE inikezela ngokwakhiwa kwekhompuyutha esabalalisiwe kusetshenziswa izinsiza zomdabu zamafu ezihlinzekwa yiMicrosoft Azure, Amazon. Web Amasevisi noma i-Google Cloud Platform. Njengoba lobu buchwepheshe buthuthuka, i-MicroStrategy ihlanganisa njalo amasevisi amasha avumela ukutholakala okwengeziwe, ukuphepha, noma ukusebenza ukuze kuqinisekiswe ukuthi izakhiwo zakamuva ziyatholakala kumakhasimende ethu. Umnyombo wesixazululo kukhona i-MicroStrategy Analytics ne-Mobility, iplatifomu yesicelo sebhizinisi lebhizinisi elivikelekile, elingakala, neliqinile.
I-MCE ihlanganisa nezinto ezidingekayo ukuze kusetshenziswe, kufinyelelwe, futhi kuphathe ukwakhiwa kobuhlakani. Abasebenzisi bahlinzekwa ngezakhiwo zabo zobuhlakani ezizinikele ezisuselwe kwireferensi yezakhiwo. Uma sekulungiselelwe, abasebenzisi bangathuthukisa, bathunge, futhi baphathe izingxenye zohlelo lokusebenza ukuze bahlangabezane nezidingo zabo.

Ngokusekelwe kule modeli yokusebenza, amakhasimende alawula futhi alawula isisombululo se-Analytics and Mobility kuyilapho i-MicroStrategy igcina ingqalasizinda esekelwe emafini.

Ukusekela Kwamafu

Njengekhasimende Lesevisi ye-MCE, uzothola “Ukusekelwa Kohlelo Lokusebenza Lwefu” (“Ukusekelwa Kwamafu”) lapho onjiniyela bethu bokusekelwa kwamafu bezohlinzeka khona ngosekelo oluqhubekayo phakathi nesikhathi sakho Sesevisi ye-MCE ukuze basize ekwandiseni ukusebenza nokubamba—kanye nokunciphisa izindleko— Ukuthunyelwa kwakho kwe-MicroStrategy Cloud Platform. Ukusekelwa Kwamafu kuhlanganisa ukucushwa kwemvelo (ukusetha ama-akhawunti ekhasimende endaweni ekhethiwe kanye ne-CIDR ye-VPC/VNETs/Subnets), ukuhlanganiswa kwenqolobane yedatha yebhizinisi (okuhlanganisa ukulungisa ukucushwa kwe-MicroStrategy kokuxhumeka kwe-warehouse yedatha nokuvula noma yikuphi ukuxhumana kwezindawo zokugcina idatha zangaphandle), ukuqinisekiswa ( SSO/OIDC), kanye nokuhlanganiswa kohlelo lokusebenza. Ukwengeza, Ukusekela Okujwayelekile kwenguqulo ye-Cloud Platform yeMikhiqizo ye-MicroStrategy kunikezwa amalayisense emikhiqizo enjalo ngokuvumelana nenkontileka yakho

I-MicroStrategy kanye Nezinqubomgomo Nezinqubo Zokusekela Kwezobuchwepheshe, ngaphandle kokuthi wonke amakhasimende e-MCE anelungelo Lokuxhumanisa Ukusekela Okune (njengoba kuchazwe Kuzinqubomgomo Nezinqubo Zokusekela Kobuchwepheshe). I-MicroStrategy Cloud Elite Support ithengiselwa amakhasimende Esevisi ye-MCE njengomnikelo we-add on Standard Cloud Support. Ukubhalisela Ukusekela Kwamafu Elite kunikeza amakhasimende Esevisi ye-MCE, phakathi kwezinye izinzuzo, izikhathi zokuphendula ezithuthukisiwe zezindaba ze-P1 ne-P2, Izixhumanisi Zokusekela ezine ezengeziwe (ingqikithi eyisishiyagalombili), imihlangano yamasonto onke yokuphathwa kwamacala, kanye nezixwayiso zesistimu ongayenza ngokwezifiso. Iminikelo Yokusekela Amafu ye-MicroStrategy inemininingwane ngezansi ku-Appendix A.

Uma ukukhiqizwa outagUma kwenzeka inkinga, i-MicroStrategy igodla ilungelo lokulungisa udaba egameni lekhasimende ngaphandle kokugunyazwa kwangaphambili. Uma inkinga yosekelo ifakiwe futhi inqunywa ngokuxilonga ukuthi I-Root Cause Analysis (RCA) ukuthi inkinga eshiwo ingenxa yokwenza ngokwezifiso okukhethekile kwekhasimende kohlelo lokusebenza lwe-MicroStrategy, ithimba Lokusekelwa Kwamafu lizohlinzeka ikhasimende ngezinketho ezitholakalayo zokuxazulula inkinga. udaba. Lezi zixazululo zingadinga ukuthengwa kwe-MicroStrategy Professional Services ukuze uthole usizo olwengeziwe kuye ngobunkimbinkimbi bendaba.

Cloud Architecture

I-Cloud Architecture ehlinzekwa njengengxenye Yesevisi ye-MCE iyisakhiwo esiyisithenjwa esithuthukisiwe esihlinzeka ngedizayini yedatha yezinga lebhizinisi kanye nokuphatha futhi sihlanganisa (a) izingxenye ze-Cloud Architecture ezidingekayo ukuze kuqhutshekwe nemvelo yakho ye-PaaS, elungiselelwe nge-Single-Instance Architecture, noma iqoqo Lokutholakala Okuphezulu Kwe-MCE Architecture yakha enemininingwane ngezansi, kanye (b) Nokusekelwa Kwemvelo Yamafu, izinsizakalo zosekelo nezingxenye ezidingekayo ukuze ngempumelelo sebenzisa ingqalasizinda kanye nezingxenye zezakhiwo zomnikelo wesevisi ye-MCE.

Ingqalasizinda yamafu

Insizakalo yethu ye-MCE inikezela ngezakhiwo zeplathifomu yesiqashi esisodwa esakhiwe ngokusekelwe kuzinqubo ezingcono kakhulu zomkhakha zokuphepha, ukuthobelana, nokutholakala. Konke okunikezwayo kuyizindawo zamafu eziphethwe ngokugcwele ezinokutholakala okungu-24 x 7 kanye namaseva emethadatha ahlukene, izilinganisi zokulayisha, izindonga zomlilo, ukuphuma kwedatha, nezinye izinsizakalo zokuqinisekisa ukusetshenziswa kalula. Le ngqalasizinda yefu ("Izici Ze-PaaS Ezengeziwe") iyatholakala ekucushweni okuningi, njengoba kuchazwe ngezansi:

A. Ingqalasizinda yamafu ehlinzekwe nge-Cloud Architecture - Tier 1 indawo yokusebenza (eqokwe nge-oda njengokuthi “Cloud Platform ye-AWS-Tier 1-MCE” noma “Cloud Platform for Azure-Tier

1- MCE” noma “Cloud Platform ye-GCP – Tier 1 – MCE”) ihlanganisa izingxenye ezilandelayo:

isibonelo esisodwa (1) sokukhiqiza esifinyelela ku-256 GB RAM;
isibonelo esisodwa (1) esingakhiqizi esifinyelela ku-128 GB RAM; futhi

isibonelo esisodwa (1) seWindows esingakhiqizi esifinyelela ku-32 GB RAM

B. Ingqalasizinda yamafu ehlinzekwe nge-Cloud Architecture - Tier 2 indawo yokusebenza (eqokwe nge-oda njengokuthi “Cloud Platform ye-AWS-Tier 2-MCE” noma “Cloud Platform for Azure-Tier

2- MCE” noma “Cloud Platform ye-GCP – Tier 2 – MCE”) ihlanganisa izingxenye ezilandelayo:

izimo ezimbili (2) zokukhiqiza (ezihlanganisiwe) ezifika ku-512 GB RAM;

isibonelo esisodwa (1) esingakhiqizi esifinyelela ku-256 GB RAM; futhi
isibonelo esisodwa (1) seWindows esingakhiqizi esifinyelela ku-32 GB RAM.

C. Ingqalasizinda yamafu ehlinzekwe nge-Cloud Architecture - Tier 3 indawo yokusebenza (eqokwe nge-oda njengokuthi “Cloud Platform ye-AWS-Tier 3-MCE” noma “Cloud Platform for Azure-Tier

3- MCE” noma “Cloud Platform ye-GCP – Tier 3 – MCE”) ihlanganisa izingxenye ezilandelayo:

izikhathi ezimbili (2) zokukhiqiza (ezihlanganisiwe) ezinokufika ku-1 TB RAM ngayinye;
izimo ezimbili (2) ezingakhiqizi (ezihlanganisiwe) NOMA ezimbili (2) ezingakhiqizi (ezingahlanganisiwe) ezinokufika ku-512 GB RAM ngayinye; futhi
Izimo ezimbili (2) zeWindows ezingakhiqizi ezinokufika ku-64 GB RAM ngayinye.

D. Ingqalasizinda yamafu ehlinzekwe nge-Cloud Architecture - Tier 4 indawo yokusebenza (eqokwe nge-oda njengokuthi “Cloud Platform ye-AWS-Tier 4-MCE” noma “Cloud Platform for Azure-Tier

4- MCE” noma “Cloud Platform ye-GCP – Tier 4 – MCE”) ihlanganisa izingxenye ezilandelayo:

izikhathi ezimbili (2) zokukhiqiza (ezihlanganisiwe) ezinokufika ku-2 TB RAM ngayinye;
izikhathi ezimbili (2) ezingakhiqizi (ezihlanganisiwe) NOMA ezimbili (2) ezingakhiqizi (ezingahlanganisiwe) ezine-RAM engafika ku-1 TB ngayinye; futhi
Izimo ezimbili (2) zeWindows ezingakhiqizi ezinokufika ku-64 GB RAM ngayinye.

I-E. Cloud Architecture - Umnikelo ojwayelekile (oqokwe nge-oda njengokuthi "I-Cloud Architecture - AWS" noma "I-Cloud Architecture - Azure) ihlanganisa izingxenye ezilandelayo:

eyodwa (1) indawo yokukhiqiza efinyelela ku-512 GB RAM;
i-node eyodwa (1) yokuthuthukisa okungezona ezokukhiqiza efinyelela ku-64 GB RAM; futhi
i-node eyodwa (1) yensiza engakhiqizi efinyelela ku-32 GB RAM.
Amanodi engeziwe ayatholakala futhi ukuze athengwe, ngokwenza i-oda, njengesengezo kulo mnikelo. I-node ngayinye eyengeziwe ethengiwe ingeyokusetshenziswa ezindaweni zokukhiqiza noma ezingakhiqizi futhi ihlanganisa kufika ku-512 GB RAM. Ikhasimende lingathenga ama-node engeziwe ukuze lidale isenzakalo sokukhiqiza esihlanganisiwe (okuhlanganisa ukusebenza okuphezulu file uhlelo) noma ukusetshenziswa njengendawo ehlukene, ezimele yokuqinisekisa ikhwalithi noma ukuthuthukiswa.
F. I-Cloud Architecture – Umnikelo omncane (okhethwe nge-oda njengokuthi “Cloud Architecture – AWS Small” noma “Cloud Architecture – Azure Small”) iyatholakala ukuze ithengwe amakhasimende athile amancane kuya kwaphakathi anezidingo eziyinkimbinkimbi futhi ihlanganisa okulandelayo. izingxenye:
eyodwa (1) indawo yokukhiqiza efinyelela ku-128 GB RAM; futhi

i-node eyodwa (1) yensiza engakhiqizi efinyelela ku-16 GB RAM.

G. I-Cloud Architecture - umnikelo ojwayelekile we-GCP (okhethwe nge-oda njengokuthi “I-Cloud Architecture –GCP”) ihlanganisa izingxenye ezilandelayo:

i-node eyodwa (1) ene-RAM efika ku-640 GB; futhi

i-node eyodwa (1) yensiza engakhiqizi efinyelela ku-32 GB RAM.
Amanodi engeziwe e-GCP nawo ayatholakala ukuze athengwe, ngokwenza i-oda, njengesengezo kulo mnikelo. I-node ngayinye eyengeziwe ethengiwe ihlanganisa kufika ku-640 GB RAM. Ikhasimende lingathenga ama-node engeziwe ukuze lidale isenzakalo sokukhiqiza esihlanganisiwe (okuhlanganisa ukusebenza okuphezulu file uhlelo) noma ukusetshenziswa njengendawo ehlukene, ezimele yokuqinisekisa ikhwalithi noma ukuthuthukiswa.

H. I-Cloud Architecture – Umnikelo omncane we-GCP (okhethwe nge-oda njengokuthi “I-Cloud Architecture – I-GCP Encane”) iyatholakala ukuze ithengwe amakhasimende athile amancane kuya kosayizi omaphakathi anezidingo eziyinkimbinkimbi futhi ihlanganisa izingxenye ezilandelayo:

i-node eyodwa (1) ene-RAM efika ku-128 GB; futhi
i-node eyodwa (1) yensiza engakhiqizi efinyelela ku-16 GB RAM.

Le minikelo ithengelwa wena kwa-Microsoft Azure, Amazon Web Amasevisi, noma i-Google Cloud Platform yokusingatha i-MicroStrategy Cloud Platform ku-MicroStrategy Cloud Environment futhi izosetshenziswa ngaphandle kwendawo yesikhungo sedatha enqunywe ngokulinganayo. Njengengxenye yalezi zingxenye ezengeziwe ze-PaaS, sizophinde sikunikeze Ukusekela Kwendawo Yefu ezimeni zakho, njengoba kuchazwe kabanzi kulo mhlahlandlela, ohlanganisa ukusekelwa kwe-MicroStrategy Cloud Platform ephethwe ochwepheshe be-MicroStrategy ku-MicroStrategy Cloud Environment. Ukwesekwa okunjalo kuhlanganisa nokuqapha nokwazisa uhlelo lwe-24x7x365, izipele zansuku zonke zokuhlenga kabusha izinhlekelele, ukubuyekezwa kanye nokuvuselelwa kwesistimu yekota.views, kanye nokuhlolwa kokuthotshelwa komthetho kanye nezitifiketi zokuphepha. Ukwengeza, wonke amakhasimende e-MCE azothola kufika ku-1 TB ngenyanga yokukhishwa kwedatha ngaphandle kwenkokhiso eyengeziwe. Njengengxenye yesevisi yekota ye-MCE kabushaview, sizokweluleka uma ukusetshenziswa kwakho kwedatha kwanyanga zonke kuseduze noma kwedlula i-TB engu-1 endaweni ngayinye ye-MCE.

I-MCE Architecture

Amakhasimende athenga i-AWS, i-Azure, noma i-GCP Cloud Architecture - Standard noma Cloud Architecture - I-Tier 1 enikezwa yi-MicroStrategy's MCE Architecture izothola isibonelo esisodwa Sokukhiqiza, isibonelo esisodwa esingakhiqizi, kanye nesibonelo esisodwa se-Windows esivela ku-Microsoft Azure noma i-Amazon. Web Amasevisi noma i-GCP, njengoba kuboniswe emidwebeni engezansi. Isenzakalo ngasinye siqukethe iseva eyodwa ye-MicroStrategy Intelligence Server, Web, Umtapowolwazi, Iselula, Nokuhlanganyela. Kukhona nesizindalwazi semethadatha ye-MicroStrategy, izibalo, imininingwane, kanye nezinsiza zokusebenzisana. I-MCE Architecture yakhelwe ukukala izinkulungwane zabasebenzisi bokugcina.

Ukutholakala okuphezulu kwe-MCE Architecture

I-MicroStrategy's High-Availability MCE Architecture iqukethe i-Cloud Architecture ehlanganisiwe ehlukaniswe ezindaweni eziningi zokutholakala. I-MicroStrategy Metadata database iyatholakala kakhulu ngokwakhiwa kwe-multi-Availability Zone ehlinzekwa ngabahlinzeki besevisi yamafu. I-High-Availability MCE Architecture ifakiwe ku-Cloud Architecture Tier 2, Tier 3, kanye ne-Tier 4 enikezwayo. Amakhasimende e-MCE angase athuthele eSigabeni esilandelayo esitholakalayo uma izimo ezengeziwe ezingakhiqizi zidingeka, ezisohlwini lweSigaba 3.1.

Cloud Environment Support

Njengengxenye ye-Cloud Architecture, i-MicroStrategy izokunikeza Ukusekela Kwendawo Yefu ngokunakekela indawo yakho ngenani eliphelele lezenzakalo ezithengwe njengengxenye yokubhaliselwe Kwesevisi ye-MCE, okufaka okulandelayo:

Ukutholakala Kwesevisi

Ukutholakala kwesevisi ezimweni zokukhiqiza kungu-24×7 futhi ezimweni ezingakhiqizi ubuncane obungu-12×5 endaweni yesikhathi yasendaweni yekhasimende. Le mingcele ingase ishintshwe ngokusekelwe esivumelwaneni sobabili.

I-Root Cause Analysis (RCA)

Okokukhiqiza outages, i-RCA ingacelwa ikhasimende. Amakhasimende azothola umbiko we-RCA zingakapheli izinsuku eziyishumi (10) zebhizinisi zesicelo.
Ukusekelwa Kwamafu kuzofaka zonke izici eziphathelene nokuxilonga i-RCA. Ingase futhi ihlanganise amaphutha omkhiqizo, izibuyekezo zokuphepha, izibuyekezo zesistimu yokusebenza, nezinguquko. Njengoba kushiwo eSigabeni 2, uma i-RCA inquma inkinga okufanele idalwe ukwenziwa ngendlela oyifisayo kwekhasimende, i-MicroStrategy izohlinzeka ngezinketho ezingaphandle Kokwesekwa Kwamafu, njengokubandakanyeka Kwamasevisi Ochwepheshe, ukuze kulungiswe inkinga.

24/7 Cloud Support Hotline

Okwesibonelo sokukhiqiza outaglapho ukubuyiselwa kwesistimu kubaluleke kakhulu, ithimba lefu lomhlaba wonke lihlanganiswa ukuze lilungiswe ngokushesha. Ithimba le-MicroStrategy Cloud lisebenza ubusuku nemini ukuze lisekele amakhasimende futhi ligcine ama-SLA esevisi.

24/7 Ukuqapha Nokwexwayisa

Amapharamitha angukhiye wesistimu agadwa kuzo zonke izimo zokukhiqiza nezingezona ezokukhiqiza. I-MicroStrategy inezixwayiso ngokusetshenziswa kwe-CPU, ukusetshenziswa kwe-RAM, isikhala sediski, izinto zokubala zokusebenza eziqondene nohlelo lokusebenza, i-VPN Tunnel, kanye nokuqapha kwemithombo ye-ODBC yokugcina impahla. Njengengxenye ye-MicroStrategy's Cloud Elite Support Offering amakhasimende ayafaneleka ukuthola izexwayiso zangokwezifiso. Ukusebenza kwesistimu kulogiwe ngokuhamba kwesikhathi ukuze kunikeze ikhasimende nethimba Losekelo Lwefu ikhono lokulondoloza inkundla yamafu esebenzayo.

Izipele

Izipele zansuku zonke zenziwa kuwo wonke amasistimu wamakhasimende, okuhlanganisa isimo sesistimu nemethadatha. Ngokuzenzakalelayo, amakhasimende e-MCE azoba nesikhathi sokugcinwa kwekhophi yasenqolobaneni yezinsuku eziyisikhombisa (7), umjikelezo wesipele owandisiwe wezinsuku ezingamashumi amathathu (30) ohlanganisa imethadatha, kanye nengobo yomlando eyisipele yanyanga zonke yezinyanga eziyishumi nanye (11) ezandulele. Zonke izipele zihlanganisa imethadatha, izinsiza zokulondoloza idatha, amakhyubhu, izinqolobane, izithombe, kanye plugins. Sicela uthinte Umphathi We-akhawunti yakho ukuze uthole izilinganiso zezindleko ezengeziwe uma unezidingo ezengeziwe zokulondoloza ikhophi.

I-Platform Analytics

I-MicroStrategy Platform Analytics isethelwe wonke amakhasimende e-MicroStrategy ku-MCE futhi inakekelwa ukuze ivumele ukufinyelela okusheshayo kumamethrikhi okusebenza kwesistimu. I-MicroStrategy izoqapha inqolobane yedatha esekelwe kusevisi ye-MCE kanye/noma imfuneko yememori ye-cube yesizindalwazi se-Platform Analytics. Esimweni lapho ukutholakala kwesikhala kungaphansi kuka-20% wesitoreji esabelwe, ngemva kokuthola imvume yekhasimende, i-MicroStrategy izosusa idatha endala kusizindalwazi se-MCE Service-based Platform Analytics ngezinsuku ezikhuphukayo ezingu-30 kuze kube yilapho ukutholakala kwediski kungaphansi kuka-80% umkhawulo womthamo. Inani ledatha ikhasimende elikhetha ukuyigcina lingase libe nezindleko ezihambisanayo nekhasimende. Xhumana nethimba le-Akhawunti yakho ukuze uthole isilinganiso sezindleko zokushintsha Isevisi ye-MCE, okuhlanganisa ukwenyuka kwendawo yedatha kanye/noma izimfuneko zememori ye-cube.

Isondlo

Amawindi okulungisa ahlelwa nyanga zonke ukuze avumele izibuyekezo zokuphepha zenkampani yangaphandle ukuthi zisetshenziswe kunkundla ye-MCE. Phakathi nalezi ziphazamiso ezihleliwe, amasistimu e-MCE angase angakwazi ukudlulisa nokwamukela idatha ngamasevisi anikeziwe. Amakhasimende kufanele ahlele ukudala inqubo ehlanganisa ukumisa isikhashana nokuqalwa kabusha kwezinhlelo zokusebenza, ukuhlela kabusha okubhaliselwe, futhi okuhlanganisa, kodwa kungagcini nje, imizila yokulayisha idatha ehlobene. Uma kudingekile ukwenza izinqubo zokulungisa izimo eziphuthumayo, i-MicroStrategy izokwazisa izixhumanisi zokusekela eziqondene nekhasimende nge-imeyili ngokushesha ngangokunokwenzeka—ihlonza uhlobo lwesimo esiphuthumayo kanye nosuku oluhleliwe nesikhathi sokubulawa. Amakhasimende ngokuvamile azothola isaziso kusengaphambili samasonto amabili samafasitela okulungisa ahleliwe. Kodwa-ke, uma kudingeka umsebenzi wokulungisa izimo eziphuthumayo, sizosebenzisa imizamo enengqondo yezentengiso ukunikeza isaziso samahora angama-24 kuya kwangama-48 ngaphambi kokufaka ikhambi. Amakhasimende e-MCE kudingeka athobele iwindi lawo lokulungisa lanyanga zonke. Uma iwindi elinikeziwe lingafaneleki, sicela uxhumane nomphathi wakho we-akhawunti ye-Cloud Technical (CTM).

Isevisi yekota Reviews

I-Cloud Technical Account Manager (CTM) ekhethiwe ekhethiwe ye-MCE yakho izoqhuba i-Quarterly Service Reviews (QSR) nebhizinisi noxhumana nabo bezobuchwepheshe ku-cadence yekota. Lokhu kungase kuhlanganise okungaphezuluview yezinsiza zesistimu nezincomo ezisuselwe kumathrendi aphawuliwe.

Ukutholakala Kwengqalasizinda

Isevisi ye-MCE yakhelwe ukumelana nokwehluleka kwesevisi ngayinye ukugcina ukutholakala. Ezindaweni ezihlanganisiwe, lokhu kufinyelelwa ngokusebenzisa izici zohlelo lokusebenza eziyisisekelo nokwakhela phezu kwemikhuba ehamba phambili. I-MicroStrategy Cloud nayo isebenzisa i-advantagama-Availability Zones (“AZ”) ku-AWS, Azure, ne-GCP.

I-Fail-Over

Izinqubo ezijwayelekile zokuhluleka zivumela izipele kanye nedatha yesimo sesistimu enesitoreji esihlanganisa ama-AZ. Ukusetshenziswa kwama-AZ amaningi ezindaweni zokukhiqiza ezihlanganisiwe kudala ukwehlukaniswa ngokomzimba kwedatha phakathi kwemishini egcina ukukhiqiza kanye nezindawo ezigcina ikhophi. I-MicroStrategy inikeza i-RPO (Iphoyinti Lokubuyisela Inhloso) yamahora angu-24 nge-RTO (Injongo Yesikhathi Sokubuyisela) yamahora angu-48 lapho kuhluleka Indawo Yokutholakala.

Ukubuyiselwa Kwenhlekelele

Umnikelo we-MCE we-MicroStrategy awunikezi ukwehluleka kwesifunda ekunikezeni kwakho okujwayelekile. Nokho, amakhasimende anenketho yokuthenga i-Disaster Recovery (DR) njengesengezo emnikelweni ojwayelekile ngezindleko ezengeziwe. I-MicroStrategy incoma ukuthi kube nendawo yesibili yokugcina idatha etholakalayo ngezinjongo ze-failover uma kucatshangelwa ukuthenga kokutholwa kwenhlekelele. I-MicroStrategy inikeza izinketho ezingezansi ze-DR:

Kuyabanda: Isimo samakhasimende esiFundeni se-failover sihlinzekiwe futhi savalwa futhi siqalwa kuphela uma kwenzeka inhlekelele esifundeni esiyinhloko. Lokhu kunikeza i-RPO ehlosiwe yamahora angu-24 kanye ne-RTO yamahora angu-6.

Okushisayo-Kufudumele: Indawo yekhasimende kuSifunda se-failover inikeziwe futhi idlula ekuvuselelweni kwansuku zonke kwe-Metadata. Imvelo iyavalwa ngemva kokuvuselela. Lokhu kunikeza i-RPO ehlosiwe yamahora angu-24 kanye ne-RTO yamahora angu-4.

Izibuyekezo kanye Ukuthuthukiswa

I-MicroStrategy izibophezele ekuhlinzekeni ngezibuyekezo zakamuva ngokulungiswa kwezokuphepha, ngakho-ke wonke amakhasimende kudingeka athathe i-advantage yokulungiswa nezici ezintsha. Kulayisense ngayinye yoMkhiqizo, sizokulethela wena njalo Ngekota, ngaphandle kwenkokhiso futhi ngesicelo sakho, Isibuyekezo noma Ukuthuthukisa njengengxenye yokubhaliselwe Kwamasevisi Okwesekwa Kobuchwepheshe. Ukuthuthukiswa okukhulu kuqedwa endaweni efanayo yamahhala kuze kube yizinsuku ezingama-30 ukuze kuvunyelwe ukuhlolwa kwamakhasimende. Izibuyekezo zingase zingafaki imikhiqizo emisha emakethe ngokuhlukene. Amakhasimende adinga isikhathi esingaphezu kwezinsuku ezingu-30 ukuze aqedele ukuthuthukisa kufanele axhumane nomphathi wawo we-Akhawunti.

I-CTM yakho izosebenza nawe ikota ngayinye ukuhlela izibuyekezo. Lezi zibuyekezo azinamthungo futhi zithwala konke ukwenza ngokwezifiso endaweni yakho ye-MicroStrategy. Ikhasimende linesibopho sokuqinisekisa ukuthi izinhlelo zokusebenza ze-SDK Mobile ziyahlanganiswa ukuze zithobele izinguqulo ezintsha ze-MicroStrategy. Amakhasimende nawo akhuthazwa ukuthi enze ukuhlola kokuhlehla endaweni ebuyekeziwe kanye nokuqinisekisa idatha nokuhlola okunye ukugeleza komsebenzi okungokwezifiso.

Izindima Nezibopho

Ithebula le-RACI elingezansi ku-Appendix B ligqamisa izindima nezibopho zamakhasimende kanye ne-MicroStrategy. Sicela uqaphele ukuthi umthwalo othile uncike kubahlinzeki besevisi Yamafu futhi, ngakho-ke, i-MicroStrategy izothobelana Nesivumelwano Sezinga Lesevisi yabahlinzeki bamafu ngokutholakala kwesevisi.

Izingxenye Ze-MigStrategy Ezingafuduki

Okushiwo ngezansi yizingxenye ze-MicroStrategy ezingeke zisingathwe ngamafu. Amakhasimende akhuthazwa kakhulu ukuthi asuke ezingxenyeni zefa futhi asebenzise ukushintshwa kwamathuluzi anjalo amasha nesimanje:

Iseva ye-MicroStrategy Narrowcast ithathelwe indawo amasevisi wokusabalalisa
I-MicroStrategy Enterprise Manager ithathelwe indawo yi-Platform Analytics

Izinto ezilandelayo ezingezansi zisekelwe kuphela ekuxhumekeni ku-MCE. I-MicroStrategy ngeke ibaphathe Emafini. Lezi zixazululo zingadinga usizo olwengeziwe oluvela kwaMicroStrategy Professional Services.

IIS web iseva ukusekela i-MDX
Ukwenza ngokwezifiso akukho kufomu le-plugin

Izinsizakalo Zokusabalalisa

Wonke amakhasimende e-MicroStrategy Cloud kudingeka ukuthi asebenzise iseva yawo ye-SMTP ukuze alethe ama-imeyili nohlu lomlando olubhaliselwe. File okubhaliselwe kuhanjiswa ebhakedeni le-AWS S3 noma ku-Azure BLOB Storage noma i-Google Cloud Storage enikezwa ikhasimende njengengxenye yengqalasizinda ye-MCE kuwo wonke amakhasimende. Amakhasimende angase adonse file okubhaliselwe okuvela ezindaweni zokugcina ezinikezwe ngesikhathi senqubo yokugibela nama-CTM abo.

Ilayisense Yokuthutha ye-MCE

Amalayisense amabili engeziwe anikezwa ukusebenza nokulungiswa kwamafu. Lawa ma-akhawunti 'mstr_svc' kanye 'ne-Axx-administrator' noma 'Cxx-administrator' noma 'Gxx-administrator'. Umsebenzisi we-MSTR kufanele ahlale ekhutshaziwe, angasuswa. Ithimba le-MicroStrategy Cloud lizovumela umsebenzisi we-MSTR uma kudingeka, okungukuthi, Izibuyekezo kanye Nokuthuthukiswa.

Ezokuphepha

Amathuluzi ahlukahlukene okuvikela asetshenziswa ukuze kwenziwe ukuhlola nokulungisa ukungena, ukuloga umcimbi wesistimu, nokuphathwa kobungozi. Isevisi ye-MCE igcina isimo sokuphepha okuphezulu ngokuhambisana namazinga alandelayo okuphepha:

Izilawuli zenhlangano yesevisi (SSAE-18)

I-SSAE-18 izinga lokuhlola inhlangano yesevisi eligcinwe yi-AICPA. Ihlola Izilawuli Zenhlangano Yesevisi ngaphezu kokuvikeleka, ukutholakala, nokucubungula ubuqotho besistimu kanye nokugcinwa kuyimfihlo kanye nobumfihlo bolwazi olucutshungulwe uhlelo. Isevisi yethu ye-MCE igcina umbiko we-SOC2 Type 2.

I-Health Insurance Portability and Accountability Act (HIPAA)
Izilawuli zenzelwe ukuvikela ulwazi lwezempilo.

Amazinga Okuphepha Kwedatha Yemboni Yekhadi Lokukhokha (PCI DSS)
I-Payment Card Industry Data Security Standard (PCI DSS) iyindinganiso yokuvikeleka kolwazi oluphathelene nezinhlangano eziphethe ulwazi lomnikazi wekhadi. I-MCE igcina i-SAQ-D yabahlinzeki besevisi.

Inhlangano Yamazwe Ngamazwe Yokumisa (ISO 27001-2)*

I-International Organization for Standardization (ISO 27001-2) iyindinganiso yokuphatha ukuphepha ecacisa izinqubo ezihamba phambili zokuphatha ukuphepha kanye nezilawuli zokuphepha eziphelele ezilandela i-ISO 27002 yomhlahlandlela wokwenza okungcono kakhulu.

I-MicroStrategy isemqubeni wokuthola isitifiketi samazinga okuphepha angenhla ku-Google Cloud Platform. Izitifiketi kulindeleke ukuthi ziqedwe ngo-2024.

Izikena Zokuphepha ze-MCE

I-MicroStrategy izoqhuba ukuphepha kabushaview kuzo zonke izingxenye zangokwezifiso ezinikezwe amakhasimende njenge plugins, abashayeli, njll. Ikhasimende linesibopho sokulungisa konke okutholwe ngokuvikeleka.

Izingxenye Zezinsizakalo Zokwabelana Ngamafu

Njengengxenye yokwakhiwa kweplathifomu Yesevisi ye-MCE futhi sisekela Imvelo Yamafu, sihlanganisa izixazululo zezinkampani zangaphandle ukuze sisize ekuphatheni, ekusetshenzisweni, nasekuvikelekeni kwengqalasizinda, kanye nokuqedela imisebenzi yokusebenza. Lokhu kufaka phakathi ukuphathwa nokutholwayo

Ukutholakala Kwesevisi

I-MCE inikeza isivumelwano sezinga lesevisi esingu-99.9% sezindawo zokukhiqiza ezihlanganisiwe kanye neleveli yesevisi engu-99% yesibonelo sezindawo zokukhiqiza ezingahlanganisiwe. Ukutholakala kubalwa ngenyanga yekhalenda ngale ndlela elandelayo: izixazululo, izixazululo zokulawula ukuma kokuphepha kwefu, ukuqapha uhlelo lokusebenza/ingqalasizinda, ukwazisa kanye nezixazululo zokuphatha ucingo, nokugeleza komsebenzi kanye namathuluzi okuhlanganiswa okuqhubekayo.

Incazelo Yesevisi

“Ingqikithi Yamaminithi”: isamba senani lamaminithi enyangeni yekhalenda.

“Isimo Sokukhiqiza”: I-MCE Intelligence Architecture abasebenzisi abayisebenzisayo ekukhiqizeni, ukuze kusekelwe inqubo yokusebenza yebhizinisi.

“Ukungatholakali”: Esimweni Sokukhiqiza ngasinye, inani eliphelele lamaminithi enyangeni yekhalenda lapho (1) Isimo Sokukhiqiza singenakho ukuxhumana kwangaphandle; (2) Isimo Sokukhiqiza sinokuxhumeka kwangaphandle kodwa asikwazi ukucubungula izicelo (okungukuthi, sinamathisele amavolumu enza u-zero abhale i-IO, kusalindwe i-IO emgqeni); noma (3) zonke izicelo zokuxhunywa ezenziwa inoma iyiphi ingxenye ye(s) zokukhiqiza zehluleke okungenani imizuzu emihlanu ilandelana. “Ukungatholakali” akubandakanyi amaminithi lapho i-MCE ingatholakali ngenxa yezinkinga ezihlobene nezinhlelo zokusebenza ezakhelwe kunkundla yesofthiwe ye-MicroStrategy, okuhlanganisa iphrojekthi, umbiko, nezindaba zedokhumenti; izinkinga zokufuduka ezihlobene nomklamo wabasebenzisi; Izinkinga zohlelo lokusebenza lwe-ETL; ukwakheka okunengqondo kwedathabheyisi nezindaba zekhodi; isikhathi sokuphumula esihlobene nokugcinwa okuhleliwe; isikhathi sokuphumula esitholwa ngenxa yomsebenzisi; ukungatholakali kwe-inthanethi okujwayelekile; kanye nezinye izici ezingaphandle kokulawula okunengqondo kwe-MicroStrategy.
“Ingqikithi Yokungatholakali”: isamba sokungatholakali kuzo zonke izimo zokukhiqiza.
Kunoma iyiphi ingxenye yenyanga yekhalenda lapho amakhasimende abhalisela khona i-MCE, ukutholakala kuzobalwa ngokusekelwe kuyo yonke inyanga yekhalenda, hhayi nje ingxenye ayibhalisele.

Izixazululo Zesevisi

Uma izinga lokutholakala elingu-99.9% (leZimo Zokukhiqiza Ezihlanganisiwe) kanye no-99% (okwesimo Sokukhiqiza esingahlanganisiwe) lingahlangatshezwanga kunoma iyiphi inyanga yekhalenda, amakhasimende angase afanelekele Ikhredithi Yesevisi, ngokuvumelana nezincazelo ezingezansi. Ikhredithi Yesevisi ngayinye izobalwa njengephesentitage yenani lezindleko ezikhokhwa amakhasimende Esevisi ye-MCE, ephethwe yi-MicroStrategy phakathi nenyanga yekhalenda lapho Ikhredithi Yesevisi iqoqwe khona. Leli ikhambi elikhethekile elitholakala kumakhasimende uma kwenzeka i-MicroStrategy yehluleka ukuthobela izimfuneko zeleveli yesevisi ezibekwe ekutholakaleni okuklanywe eSigabeni 4.

Izikweletu Zesevisi

I-Clustered Production Instance:

Ukutholakala ngaphansi kuka-99.9% kodwa kulingana noma ngaphezulu kuka-99.84%: 1% Ikhredithi Yesevisi
Ukutholakala ngaphansi kuka-99.84% kodwa kulingana noma ngaphezulu kuka-99.74%: 3% Ikhredithi Yesevisi
Ukutholakala ngaphansi kuka-99.74% kodwa kulingana noma ngaphezulu kuka-95.03%: 5% Ikhredithi Yesevisi

Ukutholakala ngaphansi kuka-95.03%: 7% Ikhredithi Yesevisi

Isimo Sokukhiqiza Okungahlanganisiwe:

Ukutholakala ngaphansi kuka-99% kodwa kulingana noma ngaphezulu kuka-98.84%: 1% Ikhredithi Yesevisi
Ukutholakala ngaphansi kuka-98.84% kodwa kulingana noma ngaphezulu kuka-98.74%: 3% Ikhredithi Yesevisi
Ukutholakala ngaphansi kuka-98.74% kodwa kulingana noma ngaphezulu kuka-94.03%: 5% Ikhredithi Yesevisi

Ukutholakala ngaphansi kuka-94.03%: 7% Ikhredithi Yesevisi

Inqubo Yezikweletu Zesevisi

Ukuze bathole Ikhredithi Yesevisi, amakhasimende kufanele athumele icala le-MicroStrategy ngosuku noma ngaphambi kosuku lwe-15 lwenyanga yekhalenda elandela inyanga yekhalenda okusolwa ukuthi i-Service Credit yanda ngayo ehlanganisa ulwazi olulandelayo: (a) amagama athi "Isicelo Sesikweletu se-SLA" inkambu ethi “Isifinyezo Secala/ Umlayezo Wephutha”; (b) incazelo enemininingwane yomcimbi obangele ukungatholakali; (c) izinsuku, izikhathi, nesikhathi sokungatholakali; (d) isistimu ethintekile noma ama-ID wengxenye anikezwa amakhasimende yi-MicroStrategy ngesikhathi sokugibela kanye nemisebenzi yokulethwa kwe-Intelligence Architecture; kanye (e) nencazelo enemininingwane yezinyathelo ezithathwe abasebenzisi ukuxazulula ukungatholakali. Uma i-MicroStrategy isithola lesi simangalo, i-MicroStrategy izohlola ulwazi olunikeziwe kanye nanoma yiluphi olunye ulwazi olubalulekile ekutholeni imbangela yokungatholakali (okuhlanganisa, ngokwesibonelo.ample, ulwazi olumayelana nokutholakala kokusebenza kwe-Intelligence Architecture, isofthiwe noma amasevisi enkampani yangaphandle, ukuncika kusofthiwe noma amasevisi aphethwe noma abhalisiwe, isistimu yokusebenza, nezingxenye zesofthiwe ye-MCE). Ngemva kwalokho, i-MicroStrategy izonquma ngokwethembeka ukuthi ingabe Ikhredithi Yesevisi iye yanqwabelana futhi izokwazisa amakhasimende ngesinqumo sayo. Uma i-MicroStrategy inquma ukuthi Ikhredithi Yesevisi inqwabelene, ngakho-ke ngokubona kwayo, izosebenzisa (1) Ikhredithi Yesevisi ku-invoyisi Yesevisi ye-MCE elandelayo ethunyelwe noma (2) inwebe Umgomo Wesevisi we-MCE isikhathi esivumelana nenani Lekhredithi Yesevisi. . Amakhasimende angase angakhokhisi noma yiziphi izimali ezikweletwa i-MicroStrategy ngamakhredithi Wesevisi.

5 Imibandela Esebenzayo Ekucubunguleni Idatha Yakho

Lesi sigaba sesi-5 sizosebenza kuphela lapho singekho khona esinye isivumelwano esisetshenziswayo mayelana nesihloko esifanayo phakathi kwe-MicroStrategy nekhasimende (“Ikhasimende”), okuhlanganisa noma yimaphi ama-oda kanye/noma isivumelwano esiyinhloko phakathi kwekhasimende ne-MicroStrategy ( ngokuhlanganyela, “Isivumelwano Esilawulayo”), futhi sizobhekwa njengeSithasiselo Sokucubungula Idatha (DPA). Ngaphandle kokuthi kuchitshiyelwe yile DPA, Isivumelwano Esilawulayo sizohlala sisebenza ngokugcwele futhi sisebenza.

Izincazelo

“Umthetho Osebenzayo Wokuvikela Idatha” usho yonke imithetho esebenzayo neziqondiso lapho kusebenza khona ku-MicroStrategy, iqembu layo kanye nezinkampani zangaphandle ezingase zisetshenziswe maqondana nokusebenza Kwesevisi ye-MCE ehlobene nokucutshungulwa kwedatha yomuntu siqu kanye nobumfihlo, okuhlanganisa, ngaphandle komkhawulo. , I-General Data Protection Regulation (EU) 2016/679, i-United Kingdom General Data Protection Regulation, kanye ne-US Data Privacy Laws (echazwe ngezansi) Amagama athi “Controller,” “Ikhomishana,” “Ibhizinisi,” “Iphrosesa,” “Isihloko Sedatha,” “Igunya Lokuqondisa,” “inqubo,” “ukucubungula,” kanye “nedatha yomuntu siqu” kuzohunyushwa ngokuvumelana nezincazelo zawo njengoba kuchazwe ngaphansi koMthetho Osebenzayo Wokuvikela Idatha. .
“Iqembu Lekhasimende” lisho iKhasimende nanoma iyiphi inkampani ephethwe, inkampani ephethwe ngaphansi, inkampani ephethwe futhi ephethe inkampani yeKhasimende (esebenza njengoMlawuli) efinyelela noma esebenzisa Isevisi ye-MCE egameni leKhasimende noma ngamasistimu eKhasimende nanoma iyiphi enye inhlangano yangaphandle evunyelwe ukusebenzisa i-MCE. Isevisi ngokulandela Isivumelwano Esilawulayo phakathi kweKhasimende neMicroStrategy, kodwa elingakasayini Ifomu lalo Loku-oda ne I-MicroStrategy.

“Izigatshana Zenkontileka Ezijwayelekile ze-EU” zisho Imojula 3 lezo zigaba zomshwana ezihlanganiswe phakathi Kwesinqumo Sekhomishana YaseYurophu (2021/914) yangomhla zizi-4 kuJuni 2021 ezigatshaneni zenkontileka ezijwayelekile zokudluliselwa kwedatha yomuntu siqu kumaphrosesa asungulwe emazweni esithathu ngaphansi kweGeneral Data Protection Regulation (EU) 2016/679, njengoba ingase ibuyekezwe, yengezwe, noma ishintshwe ngezikhathi ezithile ngaphansi koMthetho Wokuvikelwa Kwedatha Esebenzayo futhi ohlanganiswe ireferensi lapha eyenza ingxenye yale DPA kanye nekhophi yayo engatholakala ku-www.microstrategy.com/en/legal/contract-hub, kuncike ezinhlinzekweni zeSigaba 5.5 ngezansi.

“Uhlaka Lwemfihlo Lwedatha ye-EU-US” lusho ukuthi Ikhomishana YaseYurophu isebenzisa isinqumo sangomhla ziyi-10 kuJulayi 2023 ngokulandela Umthetho Ojwayelekile Wokuvikela Idatha.
“Ukudluliselwa Kwamazwe Ngamazwe” kusho ukudluliswa kwedatha yomuntu siqu isuka ezweni elingaphakathi kwe-European Economic Area (EEA) noma iSwitzerland noma i-United Kingdom (womabili amazwe angekho ku-EEA noma i-EU) iye ezweni noma indawo engaziwa yiKhomishini YaseYurophu, I-Switzerland noma i-United Kingdom njengokuhlinzeka ngezinga elanele lokuvikela idatha yomuntu siqu noma ngaphansi kwanoma iyiphi imfuneko ukuze uthathe izinyathelo ezengeziwe ukuze uvikele idatha yomuntu siqu ngokwanele.
“Isevisi ye-MCE” isho isevisi ye-MicroStrategy Cloud Environment, umnikelo wenkundla njengesevisi esiwuphatha egameni leKhasimende e-Amazon. Web Amasevisi, i-Microsoft Azure, noma indawo ye-Google Cloud Platform ehlanganisa ukufinyelela, ngokuhlanganyela: (a) inguqulo “ye-Cloud Platform” yeMikhiqizo yethu (inguqulo ethuthukisiwe yengxenyekazi yesofthiwe ye-MicroStrategy eyakhelwe ngokukhethekile ukuthunyelwa e-Amazon. Web Amasevisi, i-Microsoft Azure, noma indawo ye-Google Cloud Platform) enikezwe ilayisense yiKhasimende; (b) Ukusekelwa Kwamafu; kanye (c) Nezingxenye Ezengeziwe ze-PaaS (njengoba kuchazwe ngenhla ku-Section 3.1 Cloud Infrastructure) ukuze uzisebenzise nemikhiqizo enjalo.

"I-Sub-Processor" isho noma iyiphi inkampani yangaphandle eqokwe yi-MicroStrategy ukucubungula idatha yomuntu siqu.

“Imithetho Yobumfihlo Yedatha Yase-US” isho noma yimuphi kanye nawo wonke umthetho wobumfihlo wase-US osebenzayo noma izimiso nemithetho yobumfihlo yesifunda sase-US ehlobene nokuvikelwa kwedatha yomuntu siqu, kungakhathaliseki ukuthi ikhona kusukela ngedethi yokuqala noma eyamenyezelwa ngemva kwalokho, njengoba ichitshiyelwe noma yathathelwa indawo, okuhlanganisa ngaphandle komkhawulo California Consumer Privacy Act ka-2018, Cal. I-Civ. Ikhodi §§ 1798.100 et seq., njengoba uchitshiyelwe uMthetho Wamalungelo Obumfihlo wase-California ka-2020, kanye nayo yonke imithetho ekhishwe ngaphansi kwalokho (“CCPA”); uMthetho Wokuvikelwa Kwedatha Yabathengi baseVirginia ka-2021, Va. Code Ann. §§ 59.1-571 et seq. (“VCDPA”), kusukela ngomhlaka-1 Januwari 2023; uMthetho Wobumfihlo wase-Colorado wango-2021, e-Colo. Umfundisi Stat. §§ 6-1-1301 et seq. (“CPA”), njengoba izosebenza kusukela ngomhlaka-1 Julayi 2023; Umthetho We-Connecticut Ophathelene Nobumfihlo Bedatha Yomuntu Siqu kanye Nokuqapha Ku-inthanethi, Conn. Gen. Stat. §§ 42-515 et seq. (“CTDPA”), njengoba izosebenza kusukela ngomhlaka-1 Julayi 2023; Umthetho Wobumfihlo Be-Utah Consumer ka-2021, i-Utah Code Ann. §§ 13-61-101 et seq. (“UCPA”), njengoba izosebenza kusukela ngomhla ka-31 Disemba 2023; umthetho we-Texas Data Privacy and Security Act, Tex. Bus. & Com. Ikhodi §§ 541 et seq. (“TDPSA”), njengoba izosebenza kusukela ngomhlaka-1 Julayi 2024; i-Florida Digital Bill of Rights, Fla. Stat. §§ 501.701 nokunye. (“FDBR”), njengoba izosebenza kusukela ngomhlaka-1 Julayi 2024; uMthetho Wobumfihlo Bedatha Yabathengi baseMontana, 2023 SB 384 (“MCDPA”), njengoba uzoqala ukusebenza kusukela ngo-Okthoba 1, 2024; uMthetho Wokuvikelwa Kwedatha Yabathengi base-Iowa, Ikhodi ye-Iowa §§ 715D et seq. (“ICDPA”), njengoba izosebenza kusukela ngoJanuwari 1, 2025; I-Tennessee Information Protection Act, i-Tennessee Code Ann. §§ 47-18-3201 et seq. (“TIPA”), njengoba izosebenza kusukela ngomhlaka-1 Julayi, 2025; kanye noMthetho Wobumfihlo Bedatha Yabathengi base-Indiana, Ikhodi yase-Indiana §§ 24-15 et seq. (“INCDPA”), njengoba izosebenza kusukela ngoJanuwari 1, 2026.

“Isengezo sase-UK” sisho isengezo seMishwana Yenkontileka Ejwayelekile ye-EU yokudluliswa kwedatha yomuntu siqu emazweni esithathu ethobelana ne-United Kingdom General Data Protection Regulation, eneMojuli 3 ye-EU Standard Contractual Clauses ehlanganiswe futhi esetshenziswa ngereferensi.

Ukucutshungulwa Kwedatha

NjengoMcubunguli, i-MicroStrategy izocubungula idatha yomuntu siqu elayishwayo noma edluliselwe Kusevisi ye-MCE njengoba iyalwe Ikhasimende noma ihlinzekwe Ikhasimende Njengomlawuli (ngokuhlangene, “Idatha Yekhasimende”) ngokuvumelana neziyalezo ezibhalwe phansi zeKhasimende. Ikhasimende ligunyaza i-MicroStrategy, egameni lalo futhi egameni lamanye amalungu eQembu Lalo Lekhasimende, ukucubungula Idatha Yekhasimende phakathi nesikhathi sale DPA NjengoMcubunguli ngenjongo ebekwe kuthebula elingezansi.

Idatha Yekhasimende ngokuhlobene Nesevisi ye-MCE

Isihloko sokucutshungulwa	Ukugcinwa kwedatha, okuhlanganisa ngaphandle komkhawulo idatha yomuntu siqu, ehlinzekwa yiKhasimende ngenjongo yalo yebhizinisi
Ubude besikhathi sokucutshungulwa	Umgomo Wesevisi ye-MCE kanye nezinsuku ezingu-90 ezilandela ukuphelelwa yisikhathi kwaleyo nkathi
Ubunjalo bokucubungula	Ukugcinwa, ukwenza ikhophi yasenqolobaneni, ukutholwa, kanye nokucutshungulwa Kwedatha Yekhasimende ngokuxhumene Nesevisi ye-MCE. Yonke idatha ibethelwe ngesikhathi sokuphumula.
Inhloso yokucubungula	Ukuhlinzekwa kwesevisi ye-MCE
Uhlobo lwedatha yomuntu siqu	Idatha Yekhasimende elayishiwe noma edluliselwe ukuze icutshungulwe Ngesevisi ye-MCE yiKhasimende
Izigaba zesihloko sedatha	Abasebenzi noma ama-ejenti amakhasimende eKhasimende neKhasimende, amathuba, ozakwethu bebhizinisi nabathengisi, kanye nalabo bantu abagunyazwe ukusebenzisa Isevisi ye-MCE yiKhasimende.

Izinhlangothi ziyavuma futhi ziyavuma ukuthi noma iyiphi idatha yomuntu siqu edalulwa yiKhasimende ku-MicroStrategy ngokuphathelene nale DPA idalulwe ngezinjongo zebhizinisi ezinomkhawulo futhi ngokuvumelana nemiyalelo ebhaliwe yokucubungula mayelana nokusebenza Kwezinsizakalo ze-MCE ngokususelwe kule DPA futhi njengoba kubekwe ngenhla. . Izinhlangothi ziyavuma ukuthi le DPA iyimiyalelo yeKhasimende ebhaliwe ephelele neyokugcina ku-MicroStrategy ngokuhlobene nedatha yekhasimende. Imiyalo eyengeziwe engaphandle kobubanzi bale DPA (uma ikhona) idinga isivumelwano esibhaliwe sangaphambilini phakathi kwe-MicroStrategy neKhasimende, okuhlanganisa nesivumelwano sanoma yiziphi izimali ezengeziwe ezikhokhwa yiKhasimende ku-MicroStrategy ukuze kwenziwe lezo ziqondiso. Ikhasimende lizoqinisekisa ukuthi imiyalelo yalo ithobela yonke imithetho, izimiso, neziqondiso ezisebenzayo maqondana Nedatha Yekhasimende, nokuthi ukucutshungulwa Kwedatha Yekhasimende ngokuhambisana nemiyalelo yeKhasimende ngeke kubangele i-MicroStrategy ukuthi yephule uMthetho Osebenzayo Wokuvikela Idatha kanye/noma le DPA noma izivumelwano ezisebenzayo Nabaphrosesa Abancane, okuhlanganisa Izigaba Zenkontileka Ezijwayelekile ze-EU kanye Nesengezo sase-UK. I-MicroStrategy ngeke icubungule Idatha Yekhasimende ngaphandle kobubanzi bale DPA.

I-MicroStrategy izokwenza:

Cubungula Idatha Yekhasimende kuphela emiyalweni ebhaliwe evela kuKhasimende (ngaphandle uma i-MicroStrategy noma i-Sub-Processor efanele (bona Isigaba 5.4 ngezansi) idingeka ukuze kucutshungulwe Idatha Yekhasimende ukuze ihambisane nemithetho esebenzayo, lapho i-MicroStrategy izokwazisa Ikhasimende ngaleyo mfuneko yomthetho ngaphambi kwalokho. ukucutshungulwa ngaphandle uma imithetho enjalo esebenzayo ivimbela isaziso esiya kuKhasimende ngezizathu zokuthakasela umphakathi);
Yazisa ngokushesha iKhasimende uma, ngokombono walo ophusile, noma yimuphi umyalo owuthola kuKhasimende wephula uMthetho Osebenzayo Wokuvikela Idatha;

Qinisekisa ukuthi noma yimuphi umuntu ogunyazwe yi-MicroStrategy ukucubungula Idatha Yekhasimende uthobela Isigaba 5.2(1) ngenhla; futhi
Ngenketho yeKhasimende, susa noma ubuyisele kuKhasimende yonke Idatha Yekhasimende ngemva kokuphela kokunikezwa Kwesevisi ye-MCE, ehlobene nokucubungula, futhi ususe noma imaphi amakhophi asele. I-MicroStrategy izoba nelungelo lokugcina noma iyiphi Idatha Yekhasimende okufanele iyigcine ukuze ihambisane nanoma yimuphi umthetho osebenzayo noma okudingeka iwugcine ngomshwalense, ukubalwa kwezimali, intela, noma izinjongo zokugcina amarekhodi. Isigaba 5.3 sizoqhubeka sisebenza Kudatha Yekhasimende egciniwe.

I-MicroStrategy ngeke:

“thengisa” (njengoba kuchazwe i-CCPA) noma iyiphi Idatha Yekhasimende etholiwe noma etholwe mayelana nokwenza amasevisi ashiwo Kusivumelwano Esilawulayo, noma ukwabelana ngedatha yekhasimende enjalo ukuze kukhangiswe ukuziphatha okuphambene;

qoqa, finyelela, sebenzisa, udalule, ucubungule, noma ugcine Idatha Yekhasimende nganoma iyiphi injongo ngaphandle kwezinjongo ezithile zokwenza amasevisi ashiwo Kusivumelwano Esilawulayo, noma enye injongo yebhizinisi evunyelwe uMthetho Osebenzayo Wokuvikela Idatha;
ukuqhubeka nokuqoqa, ukufinyelela, ukusebenzisa, ukudalula, ukucubungula, noma ukugcina Idatha Yekhasimende ngaphandle kobudlelwano obuqondile bebhizinisi phakathi kweKhasimende neMicroStrategy; futhi
hlanganisa Idatha Yekhasimende eyamukelwe noma etholwe ngokuphathelene nokwenza izinsizakalo ezicaciswe kuSivumelwano Esilawulayo nanoma iyiphi idatha yomuntu siqu eliyithola kuye noma egameni lomunye umuntu noma abantu, noma eliqoqa ekusebenzelaneni kwalo, ngaphandle uma kuvunyelwe ngenye indlela Ukuvikelwa Kwedatha Okusebenzayo. Umthetho.

I-MicroStrategy iqinisekisa ukuthi iyaqonda futhi izothobela yonke imikhawulo esesigabeni 5.2, nokuthi ngokushesha, kungakapheli izinsuku ezinhlanu (5) zebhizinisi, izokwazisa Ikhasimende uma lingeke lisakwazi ukuthobela izibopho ngaphansi koMthetho Osebenzayo Wokuvikela Idatha, okuhlanganisa nanoma yimiphi imibandela. izibopho ezisebenzayo ngaphansi kwe-CCPA, mayelana nokucubungula Idatha Yekhasimende. Lapho lithola leso saziso, IKhasimende lingathatha izinyathelo ezifanele zezentengiso ukuze limise futhi lilungise noma yikuphi ukusetshenziswa okungagunyaziwe kwaleyo datha Yekhasimende.

Ukugcinwa kuyimfihlo

I-MicroStrategy ngeke idalule Idatha Yekhasimende kunoma yimuphi uhulumeni nanoma yimuphi omunye umuntu wesithathu, ngaphandle uma kudingeka ukuze athobele umthetho noma umyalo osebenzayo nobophayo kahulumeni noma i-ejensi eqinisekisa ukuthotshelwa komthetho (njenge-subpoena noma umyalelo wenkantolo). Uma uhulumeni noma isikhungo somthetho sithumela i-MicroStrategy isidingo Sedatha Yekhasimende, i-MicroStrategy izozama ukuqondisa kabusha uhulumeni noma i-ejensi egcina umthetho ukuze icele leyo datha ngokuqondile kuKhasimende. Njengengxenye yalo mzamo, i-MicroStrategy ingase inikeze ulwazi oluyisisekelo lokuxhumana lweKhasimende kuhulumeni noma esikhungweni somthetho. Uma uphoqelekile ukuthi udalule Idatha Yekhasimende kuhulumeni noma esikhungweni somthetho, khona-ke i-MicroStrategy izonikeza Ikhasimende isaziso esinengqondo sesidingo sokuvumela IKhasimende ukuthi lifune i-oda lokuvikela noma elinye ikhambi elifanelekile, ngaphandle kwalapho i-MicroStrategy inqatshelwe ngokomthetho ukwenza kanjalo. I-MicroStrategy ikhawulela izisebenzi zayo ekucubunguleni Idatha Yekhasimende ngaphandle kokugunyazwa yi-MicroStrategy, futhi ibeka izibopho zenkontileka ezifanele kubasebenzi bayo, okuhlanganisa, ngokufanelekile, izibopho ezifanele mayelana nokugcinwa kuyimfihlo, ukuvikelwa kwedatha, nokuphepha kwedatha. Uma kusebenza Izigaba Zenkontileka Ezijwayelekile ze-EU noma Isengezo sase-UK, akukho lutho kulesi Sigaba 5.3 olushintshayo noma olushintsha Izigaba Zenkontileka Ezijwayelekile ze-EU noma Isengezo sase-UK, okuhlanganisa ngaphandle komkhawulo izibopho ezingaphakathi kwesigatshana sesi-5(a).

I-Sub-Processing

Ikhasimende linikeza ukugunyazwa okuvamile ku-MicroStrategy ukuthi ibandakanye nezinkampani zayo ezingaphansi kwayo ngezinjongo zokuhlinzeka ngesevisi ye-MCE nokusebenzisa Abaphrosesa abangaphansi ukufeza izibopho zayo zenkontileka ngaphansi kwale DPA noma ukuhlinzeka ngamasevisi athile egameni layo. I-MicroStrategy webindawo ku https://community.microstrategy.com/s/article/GDPR-Cloud-Sub-Processors ibala ama-Sub-Sub-Processors aqokwe yi-MicroStrategy okwamanje abambe iqhaza ukwenza imisebenzi ethile yokucubungula egameni leKhasimende. Ngakho-ke ikhasimende livumela ukusetshenziswa kwe-MicroStrategy kwama-Sub-Processors njengoba kuchazwe eSigabeni 5.4. Ngaphambi kokuthi i-MicroStrategy isebenzise noma iyiphi i-Sub-Processor entsha ukuze yenze imisebenzi ethile yokucubungula, i-MicroStrategy izobuyekeza okusebenzayo. webindawo. Uma iKhasimende liphikisana nokusha

I-Sub-Processor, IKhasimende liyokwazisa i-MicroStrategy ngokubhala zingakapheli izinsuku ezingamashumi amathathu (30) kulandela ukubuyekezwa kohlu olusebenzayo lwe-Sub-Processor futhi lokho kuphikisana kuzochaza izizathu ezizwakalayo zeKhasimende zokuphikisa. Uma iKhasimende liphikisana nokusetshenziswa Kwesicubunguli Esingaphansi esisha ngokuvumelana nenqubo ehlinzekwe ngaphansi kwalesi Sigaba 5.4, i-MicroStrategy ngeke ibandakanye I-Sub-Processor ukuze yenze imisebenzi ethile yokucubungula egameni leKhasimende ngaphandle kwemvume ebhaliwe yeKhasimende. Ngaphezu kwalokho, i-MicroStrategy izoba nelungelo lokwelapha noma yikuphi ukuphikisa ngokuthi, ngokubona kwayo kuphela, ikhethe a) ukuthatha noma yiziphi izinyathelo zokulungisa ezicelwe yiKhasimende ekuphikisaneni kwalo (okuzothathwa njengezinyathelo zokuxazulula ukuphikisa kweKhasimende) futhi iqhubeke nokusebenzisa leyo Sub. -Umprosesa noma b) amise okwesikhashana futhi/noma anqamule noma yimuphi umkhiqizo noma isevisi engabandakanya ukusetshenziswa kwaleyo Sub-Processor.
Uma i-MicroStrategy iqoka i-Sub-Processor, i-MicroStrategy (i) izokhawulela ukufinyelela Komcubunguli Ongaphansi Kudatha Yekhasimende kulokho okudingekayo ukuze kuhlinzekwe Isevisi ye-MCE kuKhasimende futhi izovimbela I-Sub-Processor ukuthi ifinyelele Idatha Yekhasimende nganoma iyiphi enye injongo; (ii) izongena esivumelwaneni esibhaliwe ne-Sub-Processor; (iii) ngezinga i-Sub-Processor enza ngayo izinsizakalo zokucubungula idatha ezifanayo ezihlinzekwa yi-MicroStrategy ngaphansi kwale DPA, ibeka kuMprosesa ongaphansi imigomo efana kakhulu naleyo ebekwe ku-MicroStrategy kule DPA; futhi (iv) sithobelane Nezigaba Zenkontileka Ezijwayelekile ze-EU kanye/noma Isengezo sase-UK (lapho kufanele khona), esiqukethe ngokuhlukile izibopho maqondana nemigomo okufanele ibekwe mayelana nokudluliswa kwedatha yomuntu siqu kuMcubunguli Ongaphansi. I-MicroStrategy izohlala inesibopho kuKhasimende ngokusebenza kwezibopho Zomprosesa ongaphansi.

Ukudluliswa Kwedatha Yakho Ngokwesifunda

Mayelana Nedatha Yekhasimende equkethe idatha yomuntu siqu elayishwayo noma edluliselwe Kusevisi ye-MCE, Ikhasimende lingacacisa indawo/izindawo lapho leyo datha yekhasimende izocutshungulwa khona ngaphakathi kwenethiwekhi ye-Sub-Processor ye-MicroStrategy (isb, isifunda sase-EU-Dublin). I-Sub-Processor ngeke idlulisele leyo datha yekhasimende endaweni ekhethiwe yeKhasimende ngaphandle kwalapho kudingekile ukuze kugcinwe noma kuhlinzekwe Isevisi ye-MCE, noma uma kudingekile ukuze athobele umthetho noma umyalo obophayo we-ejensi yomthetho.
Ukuze kuhlinzekwe Isevisi ye-MCE, IKhasimende liyavuma futhi liqinisekisa ukuthi i-MicroStrategy ingase yenze Ukudluliselwa Kwamazwe Ngamazwe Kwedatha Yekhasimende okuhlanganisa nokudluliselwa okuqhubekela phambili ezinkampanini ezisebenzisana nazo kanye/noma Abaprosesa abangaphansi.
I-MicroStrategy Incorporated kanye ne-MicroStrategy Services Corporation ibamba iqhaza ku-EU-US Data Privacy Framework (DPF) kanye ne-Swiss-US DPF futhi iqinisekise ukuthobela imigomo ye-DPF ekhishwe uMnyango Wezohwebo, mayelana nokuqoqwa, ukusetshenziswa nokugcinwa kwe-EU. idatha yomuntu siqu idluliselwe e-United States. Noma yikuphi ukudluliselwa okuvela e-United States kuya emazweni ezinkampani zangaphandle kuzobhekwa “njengokudlulisela phambili” ngaphansi kwe-DPF. Lapho i-MicroStrategy Incorporated kanye ne-MicroStrategy Services Corporation benza ukudlulisela phambili, bazoqinisekisa ukuthi kunenkontileka nalelo qembu elihlangabezana nezimfuneko zokuqhubekela phambili zokuziphendulela ze-DPF.
I-MicroStrategy iphinde yasayina ngokuhlukile (njengomthumeli wedatha) nabaProcessors bayo abangaphansi (njengabangenisa idatha) (a) ikhophi ye-EU Standard Contractual Clauses nalapho kufanele khona, (b) ikhophi Yesengezo sase-UK ukuze kuvikelwe lokho Kudluliswa Kwamazwe Ngamazwe zenzeka. Esimeni lapho ifomu le-EU Standard Contractual Clauses noma Isengezo sase-UK lishintshwa noma lithathelwe indawo iziphathimandla ezifanele ngaphansi koMthetho Wokuvikelwa Kwedatha Esebenzayo, i-MicroStrategy izogcwalisa ifomu elibuyekeziwe le-EU Standard Contractual Clauses kanye/noma Isengezo sase-UK futhi yazise Ikhasimende. njengoMlawuli walelo fomu. Kuncike ekutheni lelo fomu linembile futhi lisebenza ku-MicroStrategy njengoMprosesa, lelo fomu lizobophezela amaqembu (okungabandakanya iKhasimende kanye/noma i-Sub-Processor encike kudokhumenti eshintshiwe noma ebuyekeziwe) lapho izinhlangothi ezifanele zenze ifomu elibuyekeziwe. , kuncike ekuphelelweni kwesikhathi somusa, uma sikhona, esinqunywe yiSigungu Sabaphathi esifanele. Uma iKhasimende lingangeni futhi lisebenzise Izigatshana Zenkontileka Ezijwayelekile ze-EU noma Isengezo sase-UK, lapho kudingeka lenze kanjalo ngaphansi koMthetho Wokuvikelwa Kwedatha Esebenzayo (kungaba ngenxa yokwehluleka ukunikeza ifomu elifanele noma ngenxa yokuthi, ngokubona kwe-MicroStrategy kuphela, iKhasimende. igodla ngokungafanele, ibambezela noma ibeka isimo sokwenziwa kwalelo fomu), iMicroStrategy izoba nelungelo lokumisa noma/noma ukumisa noma yimuphi umkhiqizo noma isevisi edinga Ukudluliswa Kwedatha Yekhasimende Ngamazwe Ngamazwe lapho inikeze Ikhasimende isaziso esibhaliwe sezinsuku ezingamashumi amathathu (30).

Mayelana Nokudluliselwa Kwamazwe Ngamazwe okungaphansi KoMthetho Wokuvikelwa Kwedatha Esebenzayo wase-Switzerland, izigaba ezengeziwe ezingezansi zizokwengezwa njengesijobelelo sale DPA:

"Igama elithi Izwe Eliyilungu le-EU kule DPA lizohlala lihlanganisa Amazwe Angamalungu e-EEA kanye neSwitzerland."
“Ukudluliswa kwedatha kungaphansi kwezinhlinzeko ze-GDPR. Izinhlinzeko ze-Swiss Data Protection Act nazo ziyasebenza ngokwesibili. "
"Mayelana nokudluliswa kwedatha yomuntu siqu evela eSwitzerland, i-Federal Data Protection and Information Commissioner yi-Supervisory Authority enekhono."

“Ngokulandela uMthetho Wokuvikelwa Kwedatha wamanje wase-Swiss futhi kuze kube yilapho kuqala ukusebenza umthetho obuyekeziwe we-Swiss Data Protection Act, igama elithi idatha yomuntu siqu lihlanganisa nemininingwane yezinhlangano ezisemthethweni hhayi abantu bemvelo kuphela.”

Naphezu kwalokhu osekushiwo ngaphambili, Izigatshana Zenkontileka Ezijwayelekile ze-EU kanye/noma Isengezo sase-UK noma i-DPF (noma izibopho ezifanayo nalezo ezingaphansi Kwezigatshana Zezinkontileka Ezijwayelekile ze-EU noma i-Addendum yase-UK noma i-DPF) ngeke zisebenze uma i-MicroStrategy yamukele enye indinganiso yokuthobela eyamukelwayo. ukudluliswa okusemthethweni kwedatha yomuntu siqu ngaphandle kwe-EEA, UK noma Switzerland, ukuvikela Idatha Yekhasimende.

Ngokuphathelene nokunye Ukudluliselwa Kwamazwe Ngamazwe, (ngaphandle kwalezo ezimbozwe Izigaba Zenkontileka Ezijwayelekile ze-EU kanye/noma Isengezo sase-UK noma i-DPF) i-MicroStrategy izokwenza kuphela ukudluliselwa Kwedatha Yekhasimende uma:

Kukhona izivikelo ezanele zalokho kudluliselwa Kwedatha Yekhasimende Ngokuhambisana Nomthetho Wokuvikelwa Kwedatha Esebenzayo, lapho iKhasimende lizosebenzisa noma imaphi amadokhumenti (okuhlanganisa ngaphandle komkhawulo Izigaba Zomthetho Ezijwayelekile Zenkontileka Ye-EU, Isengezo sase-UK, i-DPF noma enye indlela yokudlulisa eyamukelwe) ehlobene nalokhu. lokho Kudluliswa Kwamazwe Ngamazwe, i-MicroStrategy noma I-Sub-Processor efanele edinga ngokunengqondo ukuthi ikwenze ngezikhathi ezithile; noma
I-MicroStrategy noma i-Sub-Processor efanelekile idingeka ukuthi yenze lokho Kudluliswa Kwamazwe Ngamazwe ukuze kuthobelane nemithetho esebenzayo, lapho i-MicroStrategy izokwazisa Ikhasimende ngaleyo mfuneko yomthetho ngaphambi kwalokho Kudluliswa Kwamazwe Ngamazwe ngaphandle kwalapho imithetho esebenzayo ivimbela isaziso esiya kuKhasimende ngezizathu zokuthakasela umphakathi; noma
Ngaphandle kwalokho kuvunyelwe ngokusemthethweni ukwenza kanjalo ngoMthetho Wokuvikelwa Kwedatha Osebenzayo.

Ukuphepha Kokucubungula Idatha

I-MicroStrategy iqalise futhi izogcina izinyathelo ezifanele zobuchwepheshe nezenhlangano, okuhlanganisa, njengoba kufanele:

Ukuphepha kwenethiwekhi ye-MicroStrategy;
Ukuvikeleka ngokomzimba kwezikhungo;
Izinyathelo zokulawula amalungelo okufinyelela kubasebenzi be-MicroStrategy nosonkontileka ngokuphathelene nenethiwekhi ye-MicroStrategy; futhi
Izinqubo zokuhlola njalo, ukuhlola, nokuhlola ukusebenza kahle kwezinyathelo zobuchwepheshe nezenhlangano ezisetshenziswa yi-MicroStrategy.

I-MicroStrategy izoqinisekisa ukuthi lezi zinyathelo zobuchwepheshe nezenhlangano zinikeza izinga elifanayo lokuvikelwa kobumfihlo kunoma iyiphi Idatha Yekhasimende njengoba ihlinzekiwe, futhi iyadingeka, ngaphansi koMthetho Osebenzayo Wokuvikela Idatha, okuhlanganisa ne-CCPA, ngokwezinga elisebenzayo. Ikhasimende lingathatha izinyathelo ezinengqondo zezentengiso nezifanelekile ukuze liqinisekise ukuthi i-MicroStrategy isebenzisa Idatha Yekhasimende ngendlela ehambisana nale DPA kanye nezibopho zeKhasimende ngaphansi kwe-CCPA.

Ikhasimende lingase futhi likhethe ukusebenzisa izinyathelo ezifanele zobuchwepheshe nezenhlangano ngokuhlobene Nedatha Yekhasimende, ngokuqondile ku-Sub-Processor ye-MicroStrategy. Izinyathelo ezinjalo ezifanele zobuchwepheshe kanye nenhlangano zihlanganisa:

Ukuqamba amanga kanye nokubethela ukuze kuqinisekiswe izinga elifanele lokuphepha;

Izinyathelo zokuqinisekisa ukugcinwa kuyimfihlo okuqhubekayo, ubuqotho, ukutholakala, nokuqina kwezinhlelo zokucubungula namasevisi ahlinzekwa Amakhasimende kubantu besithathu;
Izinyathelo zokuvumela Ikhasimende ukuthi lenze ikhophi yasenqolobaneni futhi lifake kungobo yomlando ngokufanelekile ukuze kubuyiselwe ukutholakala kanye nokufinyelela kudatha yekhasimende ngesikhathi esifike ngesikhathi kwenzeka isigameko somzimba noma sobuchwepheshe; futhi
Izinqubo zokuhlola njalo, ukuhlola, nokuhlola ukusebenza kwezinyathelo zobuchwepheshe nezenhlangano ezisetshenziswa yiKhasimende.

Isaziso Sokuphulwa Kokuphepha

I-MicroStrategy izokwazisa iKhasimende ngezinga elivunyelwe umthetho ngalo ngaphandle kokubambezeleka okungadingekile ngemva kokuqaphela noma yikuphi ukucekelwa phansi kwengozi noma okungekho emthethweni, ukulahlekelwa, ukuguqulwa, ukudalulwa okungagunyaziwe, noma ukufinyelela, noma iyiphi Idatha Yekhasimende nge-MicroStrategy noma i-Sub-Processor(s) ye-MicroStrategy. ) (“Isigameko Sokuvikeleka”). Ngokwezinga Isigameko Esinjalo Sezokuphepha sibangelwa ukwephulwa kwezimfuneko zale DPA yi-MicroStrategy, i-MicroStrategy izokwenza imizamo enengqondo yokuhlonza nokulungisa imbangela yalokhu kuphulwa, okuhlanganisa nezinyathelo zokunciphisa imiphumela kanye nokunciphisa noma yimuphi umonakalo obangelwa Isigameko Sezokuphepha.

Ikhasimende liyavuma ukuthi Isigameko Sokuvikela esingaphumelelanga ngeke sibe ngaphansi kwalesi Sigaba 5.7. Isigameko Sokuphepha esingaphumeleli yileso esiholela ekufinyeleleni okungagunyaziwe okungagunyaziwe kudatha yeKhasimende noma kunoma yimiphi imishini ye-MicroStrategy's noma i-MicroStrategy's Sub-Processor's noma izinsiza ezigcina Idatha Yekhasimende, futhi singabandakanya, ngaphandle komkhawulo, ama-pings nokunye ukuhlaselwa kokusakaza ezindongeni zomlilo noma kumaseva asemaphethelweni. , ama-port scan, imizamo yokungena engaphumelelanga, ukunqatshelwa kokuhlaselwa kwesevisi, ukuhogela iphakethe (noma okunye ukufinyelela okungagunyaziwe kudatha yethrafikhi engaphumeleli ekufinyeleleni ngale kwezihloko), noma izigameko ezifanayo; kanye nesibopho se-MicroStrategy sokubika noma ukuphendula Isigameko Sokuvikela ngaphansi kwalesi Sigaba 5.7 asikona, futhi ngeke, kuthathwe njengokuvuma yi-MicroStrategy kwanoma yiliphi iphutha noma isikweletu se-MicroStrategy mayelana Nesigameko Sokuphepha.
Izaziso Zezigameko Zokuvikela, uma zikhona, zizolethwa kuKhasimende nganoma iyiphi indlela ekhethwa yi-MicroStrategy, okuhlanganisa ne-imeyili. Kuyisibopho seKhasimende ukuqinisekisa ukuthi bahlinzeka ngeMicroStrategy ngolwazi lokuxhumana olunembile kanye nokudluliselwa okuvikelekile ngaso sonke isikhathi.
Ulwazi olwenziwe lwatholakala yi-MicroStrategy luhloselwe ukusiza Amakhasimende ukuthi athobele izibopho zawo ngaphansi koMthetho Wokuvikelwa Kwedatha Esebenzayo ngokuphathelene nokuhlola umthelela wokuvikelwa kwedatha kanye nokubonisana kwangaphambili.

Audit

I-MicroStrategy izovumela futhi ibe negalelo ekucwaningweni kwamabhuku (okuhlanganisa nalezo ezingaphansi kwe-EU Standard Contractual Clauses/UK Addendum lapho kusebenza khona), okuzobandakanya ukuhlolwa, okwenziwa yiKhasimende noma omunye umcwaningi mabhuku ogunyazwe iKhasimende, inqobo nje uma iKhasimende linikeza iMicroStrategy okungenani izinsuku ezingama-30. ' isaziso esibhaliwe sangaphambilini salokho kucwaninga nokuthi ukucwaninga ngakunye kwenziwa ngezindleko zeKhasimende, ngezikhathi zomsebenzi, ezikhungweni eziqokiwe ze-MicroStrategy, kanjalo ukubangela ukuphazamiseka okuncane ebhizinisini le-MicroStrategy futhi ngaphandle kokuthi Ikhasimende noma umcwaningi mabhuku walo abe nokufinyelela kunoma iyiphi idatha yomuntu ongelona iKhasimende. Noma yiziphi izinto ezidaluliwe phakathi nalolo cwaningo kanye nemiphumela kanye/noma imiphumela yalokho kucwaninga kuzogcinwa kuyimfihlo yiKhasimende. Lolo cwaningo luyokwenziwa isikhathi esingaphezu kwesisodwa njalo ezinyangeni eziyi-12, futhi iKhasimende ngeke likopishe noma lisuse noma yiziphi izinto ezakhiweni lapho kucwaningwa kwamabhuku.

Customer acknowledges and agrees (having regard to Section 5.4(iii)) that in respect of MicroStrategy’s auditing rights of its Sub-Processor providing infrastructure services for the MCE Service, such Sub-Processor will use external auditors to verify the adequacy of security measures including the security of the physical data centers from which the Sub-Processor provides the Services. This audit will be performed at least annually according to ISO 27001 standards or other such alternative standards that are substantially equivalent to ISO 27001 by independent third-party security professionals at the Sub-Processor’s selection and expense and will result in the generation of an audit report (“Report”), which will be the Sub-Processor’s confidential information or otherwise be made available subject to a mutually agreed upon non-disclosure agreement covering the Report (“NDA”). MicroStrategy will not be able to disclose such Report to the Customer without permission from the Sub-Processor. At Customer’s written request during the exercise of its audit rights under this Section 5.8, MicroStrategy will request the permission of the Sub-Processor to provide Customer with a copy of the Report so that Customer can reasonably verify the Sub-Processor’s compliance with its security obligations. The Report will constitute confidential information and the Sub-Processor may require Customer to enter into an NDA with them before releasing the same.
Uma Izigatshana Zenkontileka Ezijwayelekile ze-EU noma Isengezo sase-UK sisebenza ngaphansi kweSigaba 5.5, iKhasimende livuma ukusebenzisa ilungelo lalo lokucwaninga nokuhlola ngokuyalela i-MicroStrategy ukuthi yenze uphenyo njengoba kuchazwe kulesi Sigaba 5.8, futhi izinhlangothi ziyavuma ukuthi kungakhathaliseki osekushiwo ngaphambili, akukho okuhlukayo noma ilungisa Izigatshana Zenkontileka Ezijwayelekile ze-EU noma Isengezo sase-UK futhi ayithinti noma yimaphi amalungelo e-Supervisory Authority noma Esihloko Sedatha ngaphansi kwalezo Zigatshana Zenkontileka Ezijwayelekile ze-EU noma Isengezo sase-UK.

Ukuzimisela Okuzimele

Ikhasimende linesibopho sokuphindaviewngokwaziswa okwenziwa kutholakale yi-MicroStrategy kanye ne-Sub-Processor yayo ehlobene nokuvikeleka kwedatha nokwenza isinqumo esizimele sokuthi ingabe Isevisi ye-MCE iyahlangabezana yini nezimfuneko zeKhasimende nezibopho zomthetho kanye nezibopho zeKhasimende ngaphansi kwale DPA.

Amalungelo Esihloko Sedatha

Ngokucabangela uhlobo Lwesevisi ye-MCE, Ikhasimende lingasebenzisa izilawuli ezithile, okuhlanganisa izici zokuphepha nemisebenzi, ukuze libuyise, lilungise, lisuse, noma likhawulele Idatha Yekhasimende. I-MicroStrategy izohlinzeka ngosizo olufanele kuKhasimende (ngezindleko zeKhasimende) ku:

Ukuthobelana nezibopho zayo ngaphansi koMthetho Wokuvikelwa Kwedatha Esebenzayo ohlobene nokuvikeleka kokucubungula Idatha Yekhasimende;
Ukuphendula izicelo zokusebenzisa amalungelo Ezihloko Zedatha ngaphansi koMthetho Wokuvikelwa Kwedatha Esebenzayo, okuhlanganisa ngaphandle komkhawulo ngezinyathelo ezifanele zobuchwepheshe nenhlangano, kangangoba lokhu kungenzeka;
Ukubhala noma yiziphi Izigameko Zokuvikela kanye nokubika noma yiziphi Izigameko Zokuvikela kunoma yisiphi iSiphathimandla Sokuqondisa kanye/noma Izihloko Zedatha;

Ukwenza ukuhlolwa komthelela wobumfihlo wanoma yikuphi ukucubungula imisebenzi kanye nokubonisana neziphathimandla eziphethe, Izihloko Zedatha, kanye nabameleli bazo ngokufanele; futhi
Ukwenza kutholakale ulwazi lweKhasimende oludingekayo ukuze libonise ukuthobela izibopho ezibekwe kule DPA.

Ukubuyisela noma Ukususwa Kwedatha Yekhasimende

Ngenxa yohlobo Lwesevisi ye-MCE, I-Sub-Processor ye-MicroStrategy ihlinzeka Ikhasimende ngezilawuli Ikhasimende elingase lizisebenzise ukuze libuyise Idatha Yekhasimende ngefomethi egcinwe ngayo njengengxenye Yesevisi ye-MCE noma lisuse Idatha Yekhasimende. Kuze kube sekuqedweni kweSivumelwano Esibusayo phakathi kweKhasimende ne-MicroStrategy, Ikhasimende lizoqhubeka likwazi ukubuyisa noma ukususa Idatha Yekhasimende ngokuvumelana neSigaba 5.11. Ezinsukwini ezingu-90 ezilandela lolo suku, Ikhasimende lingase libuyise noma lisuse noma iyiphi Idatha Yekhasimende esele Kusevisi ye-MCE, kuncike emigomeni nemibandela ebekwe kuSivumelwano Esilawulayo, ngaphandle uma (i) kunqatshelwe umthetho noma umyalo kahulumeni noma isigungu esilawulayo, (ii) singafaka i-MicroStrategy noma Sub-Processors yayo esikweletini, noma (iii) Ikhasimende alikawakhokhi wonke amanani okufanele akhokhelwe ngaphansi Kwesivumelwano Esilawulayo. Ngaphambi kokuphela kwalesi sikhathi sezinsuku ezingama-90, Ikhasimende lizovala wonke ama-akhawunti e-MicroStrategy. I-MicroStrategy izosusa Idatha Yekhasimende uma iceliwe iKhasimende ngezilawuli Zesevisi ye-MCE ezihlinzekwe ngale njongo.

6 Umkhiqizo we-MicroStrategy AI

Lesi sigaba sesi-6 sizosebenza kuphela ezingeni othenge ngalo uMkhiqizo we-MicroStrategy AI (“Umkhiqizo we-AI”) njengengxenye yesevisi yakho ye-MCE.
I-MicroStrategy AI Product iyisandiso senkundla ye-MicroStrategy, ehlanganisa amakhono athile obuhlakani bokwenziwa. Idizayinelwe ukuthwala izindima ezihlukahlukene zabasebenzisi, le mojula inikeza imisebenzi ehlanganisa ukuhlola idatha okusizwa yi-AI, izinqubo ezizenzakalelayo zokuklama ideshibhodi, amathuluzi okukhiqiza i-SQL, nezindlela zokubuka ezisekelwe ku-ML. Ngaphakathi kohlaka lwengxenyekazi yokuhlaziya ye-MicroStrategy, i-MicroStrategy AI inikeza isethi yamathuluzi asebenzisa ukufundwa komshini nobuhlakani bokwenziwa ukuze kuhlaziywe idatha kanye nokwethulwa, kuthuthukise amakhono enkundla okucubungula idatha kanye nokwethulwa.

Ukubika

Amakhasimende oMkhiqizo we-AI azokwazi ukufinyelela ku-Platform Analytics okuzofaka ukusetshenziswa koMkhiqizo we-AI ekubikeni kwawo.

Incazelo Yombuzo

Umbuzo owodwa uchazwa njenganoma yisiphi isenzo sokufaka esithathwe ngenkathi kusetshenziswa uMkhiqizo we-AI. Ngezansi kukhona exampokuncane kombuzo ngaphakathi kwezici ezilandelayo zoMkhiqizo we-AI:

Izimpendulo ezizenzakalelayo (izinketho zokusetshenziswa okuningi):
isenzo esisodwa esithunyelwe ku-MicroStrategy's Auto chatbot esibuyisela impendulo sihlanganisa ukusetshenziswa kombuzo owodwa.
ukuchofoza okukodwa eziphakamisweni ezigcwele ngokuzenzakalela ngezansi kwebhokisi lokufaka lengxoxo ye-Auto ye-MicroStrategy lihlanganisa ukusetshenziswa kombuzo owodwa.
noma yikuphi ukukhethwa okulandelayo kokuhlaziywa kwedatha okunconyiwe kuhlanganisa ukusetshenziswa koMbuzo owengeziwe.
I-Auto SQL:
isenzo esisodwa esithunyelwe ku-MicroStrategy's Auto chatbot esibuyisela impendulo sihlanganisa ukusetshenziswa kombuzo owodwa.
Ideshibhodi Ezenzakalelayo (izinketho zokusetshenziswa okuningi):
isenzo esisodwa esithunyelwe ku-MicroStrategy's Auto chatbot esibuyisela impendulo sihlanganisa ukusetshenziswa kombuzo owodwa.
ukuchofoza okukodwa eziphakamisweni ezigcwele ngokuzenzakalela ngezansi kwebhokisi lokufaka lengxoxo ye-Auto ye-MicroStrategy lihlanganisa ukusetshenziswa kombuzo owodwa.
noma yikuphi ukukhethwa okulandelayo kokuhlaziywa kwedatha okunconyiwe kuhlanganisa ukusetshenziswa koMbuzo owengeziwe.

Isithasiselo A – Iminikelo Yokusekela Amafu

	Ukusekela Kwamafu	Cloud Elite Support
Ukulungiswa kwenkinga nguMphathi we-akhawunti ye-Cloud Technical ozinikele	Yebo	Yebo
Inombolo Yezixhumanisi Zokusekela Eziqokiwe	4	8
I-Architect Education Passes	0	8
Izikhathi zokuqala zokuphendula ezindabeni ze-P1 ne-P2* *izincazelo ezibalulekile njengoba zihlinzekwe kuNqubomgomo Yokusekela Ubuchwepheshe Nezinqubo	P1 <2hr P2 <2hr	P1 < 15 imizuzu P2 < 1 ihora
I-P1 ne-P2 ikhipha izibuyekezo	Njengoba isimo sishintsha noma nsuku zonke	P1 njalo ngehora elingu-1 P2 njengoba isimo sishintsha noma kabili ngosuku
Imihlangano yokuphatha amacala	Cha	Maviki onke
Izaziso zesistimu	Cha	Yenza ngokwezifiso
Umbiko wesevisi wamakota	Nge-imeyili	Ngomhlangano
Indawo esekelwe ekusekelweni okungu-24×7	Cha	Yebo

Isithasiselo B - Umdwebo we-RACI

UMSEBENZI	DESCRIPTION	I-MCE IZINGA	IKHASIMENDE
Cloud Platform
Ukwakhiwa kwemvelo	Ukwakhiwa okuzenzakalelayo, imingcele yokuphepha, njll.	RA	CI
Ukugcinwa Kwengqalasizinda	I-Windows Yanyanga zonke/Yezimo Eziphuthumayo, Izibuyekezo ze-OS	RA	I
Ukushintsha Usayizi Wendawo	Ukwehliswa/Ukwehliswa kwama-VM	RA	CI
Ukuphathwa Kwengqalasizinda	Zonke izingxenye zamafu ezifana nama-VM, Isitoreji, i-DBMS (ye-MD/PA)	RA
Izipele	Bala Izimo, i-cache/cubes files, MD Repository, ODBC kanye ne-Config files	RA
Iyabuyisela	Bala Izimo, i-cache/cubes files, MD Repository, ODBC kanye ne-Config files	RA	CI
24×7 Ukusekela		RA
Ukuphepha Nokuhambisana
ISO27001	Izitifiketi ezinokuhlolwa kwenkampani yangaphandle	RA	I
I-SOC2/Uhlobo 2	Izitifiketi ezinokuhlolwa kwenkampani yangaphandle	RA	I
I-GDPR	Izitifiketi ezinokuhlolwa kwangaphakathi	RA	I
I-PCI	Izitifiketi ezinokuhlolwa kwangaphakathi	RA	I
HIPAA	Izitifiketi ezinokuhlolwa kwenkampani yangaphandle	RA	I
24×7 Ukuphathwa Kwesigameko Sokuphepha	Amalogi okuvikela athunyelwe ku-SIEM ukuze ahlaziywe ngokuzenzakalela	RA	I
Ukuphathwa Kobungozi	Ukuskena, ukulungiswa okulandela izindinganiso ze-NIST	RA	I
Ukuhlolwa Kokungena	Ukuskena kwangaphandle kwemvelo njalo ngekota	RA	I
Ukubethelwa Kwedatha Ekuphumuleni	Ukubethela kwe-AES 256 kumavolumu okugcina kanye ne-MD DB	RA	I
Ukuqapha
Izingxenye Zengqalasizinda Yefu	Ama-VM, Isitoreji, i-DBMS (ye-MD/PA), izingxenye zenethiwekhi	RA	I
Amasevisi Ohlelo Lokusebenza	Izingxenye ze-MicroStrategy ezifana ne-I-Server, WebIzinhlelo zokusebenza, njll.	RA	I
Ukuxhumana Kwedatha	I-VPN, i-PrivateLink	RA	CI
Ukutholwa kokungena	SIEM	RA	I
Ukuxhumana Kwenethiwekhi	Uxhumano lwangaphakathi lokufinyelela kwangaphakathi	RA	CI
Inethiwekhi

Ukugawula	Layisha izingodo zebhalansi, njll.	RA
Umthombo wedatha nokuxhumana kolwazi olugciniwe	Ukuthunyelwa/ukulungiswa Kwemigudu ye-VPN, Izixhumanisi Eziyimfihlo, umzila we-Express, njll.	RA	RA
Ukuxhumana Kwenethiwekhi	I-On-Premise Ukuxhumana ukuze uthole ukufinyelela kwangaphakathi	RA	RA
I-MicroStrategy Application Administration
I-Reference Architecture	I-MicroStrategy Cloud Environment Architecture	RA	I
Ukuthuthukiswa	Ukuthuthukiswa Kwenkundla kusetshenziswa izindawo ezifanayo	R	I-ACI
Incazelo	Ngaphezulu Kwezibuyekezo eziphezulu - akukho ndawo efanayo edingekayo	R	I-ACI
Thumela I-QA Yokuthuthukisa (Ukutholakala Kwezinsizakalo)	Ukuhlolwa kanye Nokuqinisekiswa Kwezinkonzo impilo/ukutholakala	RA	CI
Ukuhlolwa kokuhlehla kokuthunyelwe kokuthuthukisa	Ukwehla Kwekhasimende kanye nokuhlolwa kokusebenza/izitifiketi	I	RA
Idatha Yekhasimende	Idatha Yekhasimende		RA
I-MicroStrategy Project Development	Ukwakhiwa nokulethwa kokuqukethwe		RA
Iphrojekthi ye-MicroStrategy kanye ne-I-Server Configuration	Iphrojekthi kanye nezilungiselelo eziqondile ze-I-Server		RA
Ukwenza ngokwezifiso	Ukugeleza komsebenzi ngokwezifiso, pluginsUkwenziwa ngokwezifiso kwe-SDK, iMicroStrategy Webizinhlelo zokusebenza Ukwenza ngokwezifiso	CI	RA
I-MicroStrategy Application Izimvume Zomsebenzisi	Ikhasimende lilawula ukuthi ubani onokufinyelela kulokho okubikayo		RA
Ukufakazela ubuqiniso kusethiwe	I-SSO ne-OIDC Izindlela Zokuqinisekisa Ezisekelwe	R	I-ACI
Ukumodela kwemethadatha	Imithetho yokwakha		RA
I-Platform Analytics	Ukucushwa kwasekuqaleni kuphela + Ukuqapha ukutholakala kwamasevisi	RA
Iseva ye-SMTP Yamasevisi Okusabalalisa	I-DS ye-MCE yakho ithunyelwe ngeseva yakho ye-SMTP	CI	RA
File Okubhaliselwe	Ikhasimende lilungiselela ukuthumela okuqukethwe kukho files kudiski (i-Blob noma i-S3 noma i-Google Cloud Storage)	RA	CI
Plugins		CI	RA
I-Pre-Prods/POC

Ukuphatha iphrojekthi	Ukuqondanisa izinsiza zangaphakathi ukuze uqedele imisebenzi. Igqamisa izindawo zokuzibophezela kwamakhasimende (SE led)	RA	CI
Yakha Imvelo (Vanilla)	Ngokusekelwe endaweni yesikhulumi kanye nesifunda sokuzikhethela	RA	CI
I-MicroStrategy MD Buyisela	Buyisela i-MD namanye ama-artifact	RA	CI
Ukucushwa Kwendawo	Izilungiselelo ze-I-Server, URL ukwenza ngokwezifiso, ukusethwa kokuqinisekisa, Webizinhlelo zokusebenza Sebenzisa, Abashayeli Bezifiso be-ODBC	RA	CI
Ukuxhumana Kwenethiwekhi	I-On-Premise Ukuxhumana ukuze uthole ukufinyelela kwangaphakathi	I-RAC	I-ACI
Ukwenza ngokwezifiso	Ukugeleza komsebenzi ngokwezifiso, pluginsUkwenziwa ngokwezifiso kwe-SDK, iMicroStrategy Webizinhlelo zokusebenza Ukwenza ngokwezifiso	CI	I-RAC
Ukuhlola	Ukuhlola ukuqinisekisa ukuthi imibandela yempumelelo iyafinyelelwa (i-SE iholwa yikhasimende)	CI	RA
Ukufuduka
Ukuphatha iphrojekthi	Ukuqondanisa izinsiza zangaphakathi ukuze uqedele imisebenzi. Ukugqamisa izindawo zokubophezeleka kwamakhasimende	R	I-ACI
Ukuthuthukiswa Kohlelo	Thuthukisa i-MD namanye ama-artifact enguqulweni yakamuva	RA	CI
I-MicroStrategy MD Buyisela/Vuselela	Buyisela/Vuselela i-MD namanye ama-artifact	RA	CI
Ukucushwa Kwendawo	Izilungiselelo ze-I-Server, URL ukwenza ngokwezifiso, ukusethwa kokuqinisekisa, Webizinhlelo zokusebenza Sebenzisa, Abashayeli Bezifiso be-ODBC	RA	CI
Ukuxhumana Kwenethiwekhi	I-On-Premise Ukuxhumana ukuze uthole ukufinyelela kwangaphakathi	I-RAC	I-ACI
Ukwenza ngokwezifiso	Ukugeleza komsebenzi ngokwezifiso, pluginsUkwenziwa ngokwezifiso kwe-SDK, iMicroStrategy Webizinhlelo zokusebenza Ukwenza ngokwezifiso	CI	I-RAC
Thumela I-QA Yokuthuthukisa (Ukutholakala Kwezinsizakalo)	Ukuhlolwa kanye Nokuqinisekiswa Kwezinkonzo impilo/ukutholakala	RA	CI
Ukuhlolwa kokuhlehla kokuthunyelwe kokuthuthukisa	Ukwehla Kwekhasimende kanye nokuhlolwa kokusebenza/izitifiketi	CI	RA

microstrategy.com

Amadokhumenti / Izinsiza

	I-MicroStrategy Cloud Environment [pdf] Umhlahlandlela Womsebenzisi 2019, 2020, 2021, Cloud Environment, Cloud, Environment
	I-MicroStrategy Cloud Environment [pdf] Umhlahlandlela Womsebenzisi Imvelo Yamafu, Ifu, Imvelo

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