Vision Manuals & User Guides

Umbono is a prominent brand in the professional audio-visual (AV) and residential electronics sectors, known for producing high-quality installation accessories and connectivity products. Wholly owned by TD Synnex, Vision Audio Visual designs robust solutions including heavy-duty flat panel floor stands, wall mounts, and the versatile Techconnect modular faceplate system. Their AV lineup frequently features HDMI extenders, audio amplifiers, and control systems designed for ease of installation in educational and corporate environments.

In addition to AV infrastructure, the Vision brand encompasses a range of smart home security and automation devices, often identified under Vision Security. This includes Z-Wave Plus enabled sensors such as motion detectors, sirens, and millimeter-wave human presence sensors. Whether for digital signage mounting or home automation, Vision products are recognized for their reliability, compliance with international safety standards, and rigorous testing.

• What kind of warranty does Vision offer?

  Many Vision Audio Visual products come with a lifetime return-to-base warranty. Users are advised to check the specific warranty terms for their region or product category.

• How do I request support for a faulty Vision product?

  End users should primarily contact the reseller from whom they purchased the product to raise a support request. Direct contact with Vision can be made via the 'Contact Us' page on their official website ukuze uthole olunye usizo.

• How do I update the firmware on Vision HDMI extenders?

  Firmware updates for devices like the TC-HDMICAT are typically performed via a Micro-USB service port. Detailed instructions can be found in the user manual or product support page.

• Are Vision products compatible with Z-Wave networks?

  Yes, Vision Security produces a range of Z-Wave Plus certified devices, including motion sensors and sirens, which are interoperable with other Z-Wave controllers and networks.