Leading manufacturer of commercial refrigeration solutions, including walk-in coolers, freezers, and display merchandisers for the foodservice industry.
I-Master-Bilt has been a trusted leader in the commercial refrigeration industry since 1938. Now part of the Refrigerated Solutions Group (RSG), the brand specializes in providing high-quality cooling solutions for foodservice, retail, and institutional applications. Their extensive product lineup includes the customizable Bilt2Spec™ walk-in coolers and freezers, the energy-efficient Capsule Pak™ self-contained refrigeration systems, and a wide variety of display merchandisers and ice cream dipping cabinets.
Known for durability and innovation, Master-Bilt products are designed to meet strict energy standards while maximizing product visibility and storage efficiency. The company supports its equipment with robust warranty programs and a dedicated technical service team, ensuring reliable performance for business owners.
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The Master-Bilt Capsule Pak ECO™ systems typically use R290, an eco-friendly natural refrigerant that significantly reduces Global Warming Potential.
For warranty service and technical support, you can contact the RSG Technical Service team at 800-684-8988 or email rsgservice@refsg.com.
The serial number is typically located on the data plate, which is often found on the interior wall of the cabinet or near the condensing unit.
Standard warranties often include 18 months for parts and labor, with options for extended compressor warranties (e.g., 5 years), though terms vary by specific model and installation.
Yes, the Bilt2Spec™ line allows for custom-designed walk-in coolers and freezers tailored to specific dimensions and finishes to meet unique business needs.