1. Isingeniso
This manual provides essential information for setting up, operating, maintaining, and troubleshooting your Microsoft Surface Laptop 5. The Surface Laptop 5 is a high-performance device featuring a 13.5-inch Pixelsense touchscreen, powered by a 12th Gen Intel Core i5 processor, 8GB of RAM, and a 512GB SSD, running Windows 11 Home.
This product is a Microsoft Certified Pre-Owned device, tested and certified to look and function like new by the original manufacturer. It has been fully refurbished by Microsoft technicians to meet the performance specifications of new Microsoft products.
2. Yini EseBhokisini
Upon unboxing your Microsoft Surface Laptop 5, please verify that the following items are included:
- Microsoft Surface Laptop 5 (R1V-00001)
- Surface Power Supply Unit
- Umhlahlandlela Wokuqala Okusheshayo kanye Nolwazi Lokuphepha
- Other genuine accessories as supplied by the manufacturer

Umfanekiso 2.1: Ngaphambili view of the Microsoft Surface Laptop 5 displaying the Windows 11 desktop interface.
3. Ukusetha Kwasekuqaleni
3.1. Ixhuma emandleni
- Unpack the Surface Power Supply Unit.
- Connect the magnetic charging connector to the Surface Connect port on your laptop.
- Plug the power cable into a wall outlet. The LED indicator on the charging connector will illuminate when connected correctly.
3.2. Ivula amandla
Press the power button located on the keyboard deck to turn on your Surface Laptop 5. The device will boot up, and the Windows 11 setup process will begin.
3.3. Windows 11 Setha
Follow the on-screen instructions to complete the initial Windows 11 setup. This typically includes:
- Ukukhetha isifunda sakho nolimi.
- Ixhuma kunethiwekhi ye-Wi-Fi.
- Accepting the Microsoft Software License Terms.
- Ukungena ngemvume noma ukudala i-akhawunti ye-Microsoft.
- Setting up Windows Hello (facial recognition or fingerprint, if applicable) and a PIN.
- Ukukhetha izilungiselelo zobumfihlo.

Umfanekiso 3.1: Uhlangothi view of the Microsoft Surface Laptop 5, open, showing the various ports available for connectivity.
4. Operating Your Surface Laptop 5
4.1. Ukuphathwa kwamandla
- Vula: Cindezela inkinobho yamandla.
- Imodi Yokulala: Briefly press the power button or close the lid.
- Vala shaqa: Iya ku-Qala > Amandla > Vala.
- Qala kabusha: Iya ku-Qala > Amandla > Qala kabusha.
4.2. Ukusebenzisa isikrini esithintwayo
The 13.5-inch Pixelsense display supports multi-touch gestures. You can interact with Windows 11 directly on the screen using your fingers or a compatible stylus (sold separately).
- Thepha: Khetha into noma vula uhlelo lokusebenza.
- Thepha bese ubamba: Access context menus.
- Pinch/Stretch: Sondeza noma hlehlisa.
- Swayipha: Navigate through content or open system panels.
4.3. Ikhibhodi ne-Trackpad
The integrated keyboard and precision trackpad provide traditional input methods. The trackpad supports multi-finger gestures for enhanced navigation.
- Ukuskrola kweminwe emibili: Scroll through documents or web amakhasi.
- Ukuswayipha phezulu ngeminwe emithathu: Vula Umsebenzi View.
- Ukuswayipha phansi ngeminwe emithathu: Show desktop.
- Four-finger tap: Open Action Center.

Umfanekiso 4.1: Phezulu-phansi view of the keyboard and trackpad on the Microsoft Surface Laptop 5, highlighting the layout.
4.4. Ukuxhumanisa amaPheripheral
Your Surface Laptop 5 includes various ports for connecting external devices:
- Imbobo ye-USB-A: For standard USB devices like mice, keyboards, or external drives.
- Imbobo ye-USB-C: Supports data transfer, video output (with compatible adapter), and charging.
- 3.5mm I-Headphone Jack: Ukuze kukhishwe umsindo kuma-headphone noma izipikha zangaphandle.
- Imbobo ye-Surface Connect: For power and connecting to Surface Dock accessories.

Umfanekiso 4.2: Vala-up view of the ports on the side of the Microsoft Surface Laptop 5, illustrating the USB-A, USB-C, and headphone jack connections.
5. Isondlo
5.1. Ukuhlanza Idivayisi Yakho
- Isikrini: Sebenzisa indwangu ethambile, engenalinti kancane dampened with water or an approved screen cleaner. Avoid harsh chemicals.
- Body and Keyboard: Wipe with a soft, dry, lint-free cloth. For stubborn dirt, a slightly damp indwangu ingasetshenziswa. Qinisekisa ukuthi akukho uketshezi olungena ezimbotsheni.
- Amachweba: Keep ports free of dust and debris. Use compressed air carefully if needed.
5.2. Ukunakekelwa Kwebhethri
- Gwema amazinga okushisa adlulele, angehlisa isithunzi impilo yebhethri.
- For optimal long-term health, try to keep the battery charge between 20% and 80% when possible, rather than constantly fully charging or fully discharging.
- Perform regular Windows updates, as these often include battery management improvements.
5.3. Ukuvuselelwa Kwesoftware
Regularly check for and install Windows updates to ensure your system has the latest security patches, features, and performance improvements. Go to Start > Settings > Windows Update.
6. Ukuxazulula izinkinga
6.1. Izinkinga Ezivamile Nezixazululo
- Idivayisi ayivuliwe:
Ensure the power adapter is securely connected to both the laptop and a working power outlet. Try a different outlet. If the battery is completely drained, it may take a few minutes of charging before the device can power on. - Screen is blank or unresponsive:
Try pressing the power button briefly to wake the device from sleep. If unresponsive, perform a forced shutdown by holding the power button for about 10 seconds, then restart. - Izinkinga zokuxhumeka kwe-Wi-Fi:
Check if Wi-Fi is enabled in Windows settings. Restart your router and modem. Run the Windows Network Troubleshooter (Start > Settings > Network & internet > Advanced network settings > Network troubleshooter). - Ukusebenza kancane:
Close unnecessary applications. Check Task Manager (Ctrl+Shift+Esc) for processes consuming high CPU or RAM. Ensure Windows is up to date. Consider running a disk cleanup. - Touchscreen not responding:
Restart the device. Check for updated display drivers in Device Manager. Ensure the screen is clean and free of obstructions.
7. Imininingwane Yezobuchwepheshe
| Isici | Ukucaciswa |
|---|---|
| Ibhrendi | Microsoft |
| Igama Lemodeli | I-Laptop Ephezulu 5 |
| Inombolo Yemodeli Yento | R1V-00001 |
| Usayizi Wesikrini | 13.5 amayintshi |
| Ukulungiswa Kwesikrini | 1366 x 768 amaphikseli |
| Iphrosesa | 12th Gen Intel Core i5 (4.4 GHz) |
| RAM | 8 GB DDR4 |
| I-Hard Drive | 512 GB SSD (Solid State) |
| Isistimu esebenzayo | Windows 11 Ikhaya |
| Ikhadi Lezithombe | I-Intel Graphics ehlanganisiwe |
| Uhlobo Olungenantambo | 802.11n |
| Amachweba | 1x USB 2.0, 1x USB 3.0 (Note: Modern Surface Laptops typically feature USB-C and USB-A, please refer to physical ports for exact configuration) |
| Isisindo sento | 3.4 pounds (approx. 1.54 kg) |
| Ubukhulu bomkhiqizo (LxWxH) | 13.4 x 0.58 x 9.6 amayintshi (cishe. 34 x 1.47 x 24.4 cm) |
| Umbala | IPlatinum |
8. Iwaranti kanye Nokusekela
8.1. Iwaranti yomkhiqizi
This Microsoft Certified Pre-Owned device is backed by a iwaranti yomkhiqizi ekhawulelwe yonyaka owodwa. This warranty covers defects in materials and workmanship under normal use. For specific terms and conditions, please refer to the warranty documentation included with your product or visit the official Microsoft support webindawo.
8.2. Inqubomgomo Yokubuyisela
Your purchase may be eligible for a Inqubomgomo yokubuyisela yezinsuku ezingu-90. Please consult your retailer's return policy for detailed information regarding eligibility and procedures.
8.3. Ukwesekwa Kwamakhasimende
For further assistance, technical support, or warranty claims, please visit the official Microsoft Support website or contact Microsoft customer service. Have your device's serial number and proof of purchase ready when contacting support.
Ukusekelwa kweMicrosoft Webindawo: support.microsoft.com





