1. Isingeniso
This manual provides comprehensive instructions for the setup, operation, and maintenance of your Alcatel-Lucent 8008G IP Phone. Designed for business environments, this corded desk phone offers essential and enriched communication features, including IP telephony, a wideband device, and advanced user-friendly functions.
The 8008G model is an entry-level IP phone featuring a modern design, a three-line monochrome display, and programmable keys to enhance employee efficiency and communication.
2. Okuqukethwe Kwephakheji
Qinisekisa ukuthi iphakheji yakho iqukethe izinto ezilandelayo:
- Alcatel-Lucent 8008G IP Phone unit
- I-handset
- Intambo yesandla
- Ethernet Cable (for network and Power over Ethernet connection)
- Desk Stand (pre-attached or separate)
3. Umkhiqizo Uphelileview
Familiarize yourself with the components of your Alcatel-Lucent 8008G IP Phone:

The image above displays the Alcatel-Lucent 8008G IP Phone in Moon Gray. The phone features a black handset connected by a coiled cord to the main unit. The main unit is angled upwards by a desk stand. Key components visible include:
- Isikrini sokubonisa: A monochrome screen located at the top right, showing date, time, call status (e.g., "DN dist", "Last call"), and menu options ("menu", "perso", "info").
- Ama-Softkeys: Three unlabeled buttons to the left and three to the right of the display screen, used for context-sensitive functions.
- Iqembu Lokuzulazula: A circular set of buttons below the display, including directional arrows (up, down, left, right) and an "OK" button in the center for menu navigation and selection.
- Okhiye Bomsebenzi: Buttons for specific actions, such as volume control (plus/minus), a "C" button (likely for cancel or clear), and a speakerphone button.
- Ikhiphedi Yezinombolo: Standard 0-9 keys, along with '*' and '#' for dialing and input.
- Okhiye Abahlelekayo: Keys labeled "F1/R" and "F2/RPA" on the right side, and other unlabeled keys below the keypad, which can be assigned various functions.
- Alcatel-Lucent Branding: The brand logo is prominently displayed below the navigation cluster.
4. Setha
4.1 Connecting the Handset
- Locate the coiled handset cord.
- Plug one end of the coiled cord into the port labeled with a handset icon on the side or back of the phone unit.
- Plug the other end of the coiled cord into the port on the handset.
4.2 Connecting to the Network and Power
The Alcatel-Lucent 8008G supports Power over Ethernet (PoE), simplifying cabling.
- Locate the Ethernet cable.
- Plug one end of the Ethernet cable into the LAN port on the back of the phone (often labeled with a network icon).
- Plug the other end of the Ethernet cable into a PoE-enabled network switch or router.
- The phone will power on automatically. If not using PoE, connect a compatible power adapter (sold separately) to the power port and a power outlet.
4.3 Ukuqala Kokuqala
Upon successful connection, the phone will initiate its boot-up sequence. This may take a few moments as it connects to the network and registers with your communication server. The display will show progress and eventually indicate readiness for use.
5. Iziqondiso Zokusebenza
5.1 Ukushaya ucingo
- Phakamisa ihendisethi noma cindezela inkinobho yesipikha sefoni.
- Shayela inombolo yocingo oyifunayo usebenzisa ikhiphedi yezinombolo.
- The call will connect automatically, or you may need to press a softkey (e.g., "Call" or "Dial") if prompted.
5.2 Ukuphendula ucingo
- Uma ifoni ikhala, phakamisa ifoni noma cindezela inkinobho yesipikha ukuze uphendule.
- Alternatively, press the flashing line key or an "Answer" softkey if available.
5.3 Ukuvala ucingo
Place the handset back in its cradle or press the speakerphone button again to end a call.
5.4 Ukulungisa Ivolumu
During a call, use the volume control buttons (labeled with '+' and '-') to adjust the handset or speakerphone volume. When idle, these buttons may adjust the ringer volume.
5.5 Using Softkeys and Navigation
The softkeys (buttons adjacent to the display) provide context-sensitive options. Their functions change depending on the phone's current state (e.g., idle, on a call, in a menu). Use the navigation cluster (up, down, left, right arrows, and "OK") to scroll through menus and select options on the display.
The "C" button typically functions as a 'Clear' or 'Cancel' key, allowing you to delete entered digits or exit a menu.
6. Isondlo
6.1 Cleaning the Phone
- Disconnect the phone from power before cleaning.
- Sebenzisa okuthambile, damp cloth to wipe the phone's surfaces.
- Avoid using abrasive cleaners, solvents, or strong chemicals, as these can damage the phone's finish and components.
- Ungavumeli uketshezi ukuthi lungene kunoma yiziphi izimbobo.
6.2 Ukunakekelwa Okuvamile
- Gcina ifoni kude nokukhanya kwelanga okuqondile, imithombo yokushisa, kanye nomswakama owedlulele.
- Gwema ukuphonsa ifoni noma ukuyibangela ukuthi ishayeke kakhulu.
- Qinisekisa ukuthi kungena umoya ofanele eduze kocingo.
7. Ukuxazulula izinkinga
This section addresses common issues you might encounter with your IP phone.
| Inkinga | Isixazululo |
|---|---|
| Ifoni ayivuli. | Ensure the Ethernet cable is securely connected to both the phone's LAN port and a PoE-enabled network switch. If not using PoE, verify the power adapter (if applicable) is correctly connected and plugged into a working outlet. |
| Ayikho ithoni yokudayela. | Check the network connection. Ensure the phone is registered with your communication server. Contact your IT administrator if the issue persists. |
| Akezwa ofonayo / Ofonayo akangizwa. | Adjust the volume using the '+' and '-' buttons. Ensure the handset cord is properly connected. Check if the mute function is accidentally activated. |
| Isibonisi asinalutho noma sifriziwe. | Try restarting the phone by disconnecting and reconnecting the Ethernet cable (or power adapter). If the problem persists, contact support. |
8. Imininingwane
- Imodeli: 3MG08021AA (8008G)
- Ibhrendi: I-Alcatel-Lucent
- Uhlobo Lwefoni: Ucingo lwe-IP olunezintambo
- Bonisa: 128 x 64 B&W graphical display (3-line screen)
- Izimbobo ze-Ethernet: 2-port Gigabit Ethernet Switch (8008G specific)
- Umthombo wamandla: 802.3az Power over Ethernet (PoE) Class 1
- Ubukhulu (L x W x H): Cishe 1 x 6 x 8 amayintshi
- Okubalulekile: Ipulasitiki
- Ukukhweza: Ideskithophu, Okungafakwa Odongeni
- Izici: Wideband device, 6 Softkeys, 4-way navigator, Programmable keys, Lighted keys and notifications
9. Iwaranti kanye Nokusekela
For warranty information and technical support, please refer to the documentation provided by your vendor or contact your IT department. Alcatel-Lucent provides support for its products through authorized partners and service providers.
For further assistance, visit the official Alcatel-Lucent Enterprise webisayithi noma uxhumane nesevisi yabo yamakhasimende.





