1. Isingeniso
Thank you for choosing the Dimplex Winslow 48-Inch Wall Mounted Electric Fireplace. This manual provides essential information for the safe installation, operation, and maintenance of your new electric fireplace. Please read all instructions carefully before use and retain this manual for future reference.
Ulwazi Lokuphepha Olubalulekile
- Read all instructions before installing or using this fireplace.
- Ungayisebenzisi indawo yokubasa umlilo ngentambo noma ipulaki eyonakele, noma uma i-heater ingasebenzi kahle noma iwile noma yonakele nganoma iyiphi indlela.
- Always ensure the fireplace is connected to a properly grounded outlet.
- Gcina izinto ezivuthayo, njengefenisha, imicamelo, izingubo zokulala, amaphepha, izingubo, namakhethini okungenani amamitha angu-0.9 ukusuka ngaphambili kwesifudumezi futhi kude nezinhlangothi nangemuva.
- Ungafaki noma uvumele izinto zangaphandle ukuthi zingene kunoma iyiphi indawo yokukhipha umoya noma indawo yokukhipha umoya ngoba lokhu kungase kubangele ukushaqeka kukagesi noma umlilo, noma kulimaze ihitha.
- Ukuze uvimbele ukuqubuka komlilo, ungavimbi ukungena komoya noma i-exhasi nganoma iyiphi indlela. Ungasebenzisi ezindaweni ezithambile, njengombhede, lapho izimbobo zingavaleka khona.
- ISEXWAYISO: Lo mkhiqizo ungakuchaya kumakhemikhali afaka i-carbon black, eyaziwa yiSifundazwe sase-California ukuthi idala umdlavuza. Ukuze uthole ulwazi olwengeziwe vakashela ku www.P65Izixwayiso.ca.gov.
2. Okuqukethwe Kwephakheji
Qinisekisa ukuthi zonke izingxenye zikhona futhi azilimele ngaphambi kokuqala ukufakwa.
- Dimplex Winslow 48-Inch Electric Fireplace Unit
- I-Multi-function Remote Control
- Ember Bed Options: Logs, Pebbles, and Acrylic Crystals (one set of each)
- Table Stand (for freestanding installation)
- Mounting Hardware (for wall-mount installation)
3. Ukusetha nokufakwa
Ukucatshangelwa Kwangaphambi Kokufaka
- Ensure the chosen location has a dedicated 120V, 15 Amp umjikelezo.
- Maintain proper clearances from combustible materials as specified in the safety information.
- The unit dimensions are approximately 18.1" H x 5" D x 48" W. Plan your installation space accordingly.

Figure 1: Dimplex Winslow 48-inch Electric Fireplace with key dimensions. The unit measures 48 inches wide, 18.1 inches high, and 5 inches deep. This image displays the fireplace with the log media option installed.
Ukufakwa kwe-Wall Mount
- Select a suitable wall location, ensuring it can support the weight of the fireplace (approximately 45.2 lbs).
- Mark the desired mounting height and position for the mounting bracket.
- Securely attach the mounting bracket to the wall studs using appropriate hardware. If mounting into drywall without studs, use heavy-duty wall anchors (not included).
- Carefully lift the fireplace unit and hook it onto the wall mounting bracket. Ensure it is securely seated.
- Xhuma intambo kagesi endaweni kagesi ephansi.
Ukufakwa kwethebhulethi
- Attach the included table stand to the bottom of the fireplace unit using the provided screws.
- Place the fireplace on a stable, level surface, ensuring adequate clearance from walls and combustible materials.
- Xhuma intambo kagesi endaweni kagesi ephansi.
4. Iziqondiso Zokusebenza
The Dimplex Winslow fireplace can be operated using the multi-function remote control or the onboard controls located on the top right corner of the unit.

Figure 2: Onboard control panel with digital display and function buttons.
Vula/Vala
- Cindezela inkinobho AMANDLA button on the remote or the unit to turn the fireplace on or off.
Flame Effect Settings
The fireplace features lifelike dancing flames with adjustable brightness and color options.
- Sebenzisa i- LABI button on the remote or unit to cycle through different flame brightness levels.
- The ember bed also offers color-changing options. Refer to your remote control guide for specific buttons to adjust ember bed colors.
Interchangeable Media Bed Options
Customize the look of your fireplace with three included media options: logs, pebbles, or acrylic crystals.

Figure 3: Acrylic Crystal Media

Figure 4: Log Media

Figure 5: Pebble Media
To change the media:
- Ensure the fireplace is turned off and unplugged.
- Carefully remove the front glass panel (refer to the installation section for details on securing/removing the glass).
- Remove the current media and replace it with your desired option.
- Reattach the front glass panel securely.
Ukusebenza kwe-Heater
The powerful fan-forced heater can provide supplemental heat for areas up to 1000 sq. ft. Heat vents from the bottom of the unit.
- Cindezela inkinobho UKUSHISA button on the remote or unit to activate the heater.
- Sebenzisa i- TEMPERATURE buttons (up/down arrows) to adjust the desired heat setting.
- The heater can be operated independently of the flame effect, allowing for year-round ambiance.
Umsebenzi Wesibali sikhathi
Set the fireplace to automatically turn off after a specified period.
- Cindezela inkinobho TIMER button on the remote or unit to cycle through available timer settings (e.g., 30 minutes, 1 hour, up to 8 hours).
Side Strip Lighting
The fireplace features side strip lighting that adds a soft glow behind the unit, enhancing the ambiance.

Figure 6: Side strip lighting in operation.
- Refer to your remote control guide for specific buttons to activate and adjust the side strip lighting.
5. Isondlo
Ukuhlanza
- Njalo khipha isithando somlilo ngaphambi kokuhlanza.
- Sula ingaphandle ngethafa elithambile, damp indwangu. Ungasebenzisi izinto zokuhlanza abrasive noma izincibilikisi.
- Clean the air intake and exhaust vents regularly to ensure proper airflow and prevent overheating.
- The glass panel can be cleaned with a soft cloth and a mild glass cleaner.
Isitoreji
- When not in use for extended periods, store the fireplace in a dry, dust-free location.
- If possible, use the original packaging for storage to protect the unit.
6. Ukuxazulula izinkinga
If you experience issues with your Dimplex Winslow electric fireplace, consult the following table for common problems and solutions.
| Inkinga | Imbangela Engenzeka | Isixazululo |
|---|---|---|
| Indawo yomlilo ayivuli. | Awekho amandla eyunithi. | Check if the power cord is securely plugged into a grounded outlet. Verify the circuit breaker has not tripped. |
| I-heater engakhiqizi ukushisa. | Temperature setting is too low; Overheat protection activated. | Increase the temperature setting. Ensure air vents are not blocked. Turn off the unit, unplug, wait 10-15 minutes, then plug back in. |
| Isilawuli kude asisebenzi. | Dead batteries; Obstruction between remote and unit. | Replace remote control batteries (2 AAA batteries). Ensure there is a clear line of sight to the fireplace sensor. |
| Flame effect is dim or not visible. | Brightness setting is low; LED components issue. | Adjust the flame brightness setting using the remote or onboard controls. |
| Unusual noises from the unit. | Ukuvaleka kwefeni; Izingxenye ezixegayo. | Turn off and unplug the unit. Inspect vents for obstructions. If noise persists, contact customer support. |
Uma inkinga iqhubeka ngemva kokuzama lezi zixazululo, sicela uxhumane nokwesekwa kwamakhasimende akwa-Dimplex.
7. Imininingwane
| Isici | Imininingwane |
|---|---|
| Ibhrendi | I-DIMPLEX |
| Igama Lemodeli | Winslow 48" Wall-Mount (SWM4820) |
| Ubukhulu bomkhiqizo | 5"D x 48"W x 18.1"H (12.7 cm D x 121.9 cm W x 46 cm H) |
| Okubalulekile | Insimbi, ingilazi |
| Umbala | Mnyama |
| Umthombo wamandla | I-Corded Electric |
| Ukusetshenziswa kwamandla | 1400 Watts |
| Okukhipha Ukushisa | 4777 British Thermal Units (BTU) |
| Ukumbozwa kokushisisa | Kufika ku-1000 sq. ft. |
| Uhlobo Lokufaka | I-Tabletop, i-Wall Mount |
| Izingxenye Ezihlanganisiwe | Remote Control, Ember Bed Options (Logs, Pebbles, Acrylic Crystals), Table Stand |
| Isisindo sento | 45.2 pounds (20.5 kg) |
| Amabhethri wesilawuli kude | 2 AAA amabhethri (afakiwe) |
| Kudingeka Umhlangano | Yebo |
| Iziyalezo Zokunakekela | Sula nge-damp indwangu |
8. Iwaranti kanye Nokusekela
Ulwazi Lwewaranti
This Dimplex Winslow electric fireplace comes with a limited warranty of 90 days from the date of purchase. This warranty covers defects in materials and workmanship under normal use. Please retain your proof of purchase for warranty claims.
Ukwesekwa Kwamakhasimende
For technical assistance, warranty claims, or replacement parts, please contact Glen Dimplex Americas customer support. Contact information can typically be found on the manufacturer's webindawo noma emaphaketheni omkhiqizo.
Manufacturer: Glen Dimplex Americas





