1. Isingeniso
This manual provides comprehensive instructions for the setup, operation, and maintenance of your Xprinter XP-360B Thermal Label Barcode Printer. Please read this manual thoroughly before using the printer to ensure proper functionality and to prevent damage.
The XP-360B is a high-speed thermal label printer designed for various applications, including barcode printing, shipping labels, and receipt printing. It supports label widths from 20mm to 80mm and offers a maximum print speed of 200mm per second.

Figure 1.1: Xprinter XP-360B Thermal Label Barcode Printer. This image shows the printer from a front-right angle, with labels being fed out of the front slot.
2. Ulwazi Lokuphepha
To ensure safe operation and prolong the life of your printer, please observe the following safety precautions:
- Ungavezi iphrinta emanzini noma kumswakama oweqile.
- Gwema ukubeka iphrinta elangeni eliqondile noma eduze nemithombo yokushisa.
- Use only the power adapter supplied with the printer.
- Do not attempt to disassemble or repair the printer yourself. Refer to qualified service personnel.
- Gcina iphrinta kude nothuli nemfucumfucu.
- Ensure the printer is placed on a stable, flat surface.
- Khipha iphrinta ku-outlet yamandla ngaphambi kokuhlanza noma uma ingasetshenziswa isikhathi eside.
3. Okuqukethwe Kwephakheji
Qinisekisa ukuthi zonke izinto zikhona kuphakheji:
- Xprinter XP-360B Thermal Label Barcode Printer
- I-adaptha yamandla
- Ikhebula le-USB
- Incwadi Yomsebenzisi (le dokhumenti)
- I-CD yomshayeli (noma isixhumanisi sokulanda abashayeli)
4. Umkhiqizo Uphelileview
4.1. Ngaphambili View

Umfanekiso 4.1: Ngaphambili view of the XP-360B printer, showing the label output slot and control buttons.
- Label Output Slot: Where printed labels exit the printer.
- Izinkinobho Zokulawula:
- AMANDLA: Inkomba yamandla.
- IPHUTHA: Error indicator.
- PUMULA: Ima isikhashana noma iqala kabusha ukuphrinta.
- FEZA: Feeds a blank label.
4.2. Uhlangothi View

Umfanekiso 4.2: Uhlangothi view of the XP-360B printer, highlighting the power switch.
- Ukushintshwa Kwamandla: Ivula noma ivale iphrinta.
4.3. Ngaphakathi View (Cover Open)

Umfanekiso 4.3: Ngaphakathi view of the XP-360B printer with the top cover open, showing the label roll compartment and print head assembly.
- Print Head Assembly: Contains the thermal print head.
- Label Roll Compartment: Area for loading the label roll.
- Adjustable Paper Guides: Guides to align the label roll.
5. Setha
5.1. Ukuqaqa nokubeka
- Susa ngokucophelela iphrinta nazo zonke izesekeli ephaketheni.
- Place the printer on a stable, flat surface with adequate ventilation.
- Ensure there is enough space around the printer for proper operation and maintenance.
5.2. Ukuxhuma Iphrinta
- Connect the power adapter to the printer's power input port.
- Xhuma i-adaptha yamandla endaweni kagesi efanelekile.
- Connect one end of the USB cable to the printer's USB port.
- Xhuma enye ingxenye yekhebula le-USB embotsheni ye-USB etholakalayo kukhompuyutha yakho.
5.3. Ilayisha Amalebula
- Qinisekisa ukuthi iphrinta ivaliwe.
- Vula ikhava engaphezulu yephrinta.
- Place the label roll into the label compartment, ensuring the labels feed from the bottom of the roll towards the front of the printer.
- Adjust the movable paper guides to fit the width of your label roll snugly, without being too tight.
- Pull a few labels out past the print head and through the label output slot.
- Vala isembozo sangaphezulu ngokuqinile kuze kube yilapho singena endaweni yaso.

Figure 5.1: Loading a roll of thermal labels into the XP-360B printer's internal compartment.
5.4. Ukufakwa komshayeli
Before using the printer, you must install the appropriate drivers on your computer. Drivers are typically provided on a CD or can be downloaded from the manufacturer's official webindawo.
- Insert the driver CD into your computer's CD-ROM drive, or navigate to the official Xprinter support website to download the XP-360B drivers.
- Landela imiyalelo esesikrinini ukuze uqedele ukufaka umshayeli.
- After installation, it is recommended to restart your computer.
6. Iziqondiso Zokusebenza
6.1. Ukuvula/Ukucisha
- To turn on the printer, flip the power switch located on the side of the printer to the 'ON' position. The POWER indicator light will illuminate.
- To turn off the printer, flip the power switch to the 'OFF' position.
6.2. Ukuphrinta Okuyisisekelo
- Qinisekisa ukuthi iphrinta ixhunywe kukhompuyutha yakho futhi ivuliwe.
- Open the document or application from which you wish to print labels (e.g., label design software, shipping platform).
- Go to the print settings (File > Phrinta).
- Select "Xprinter XP-360B" as your printer.
- Adjust the paper size and orientation settings to match your labels (e.g., 4x6 inch, portrait/landscape).
- Click "Print". The printer will automatically detect the label gaps and print accordingly.

Figure 6.1: The XP-360B printer in operation, feeding out a continuous roll of printed labels.
6.3. Using Control Buttons
- Inkinobho ye-FEED: Press this button once to feed a single blank label. This is useful for testing label alignment or advancing to the next label.
- Inkinobho ethi MUSA: Press this button to temporarily pause a print job. Press it again to resume printing.
7. Isondlo
Ukunakekelwa okuvamile kuqinisekisa ukusebenza okuphezulu futhi kunweba ubude bempilo yephrinta yakho.
7.1. Ukuhlanza Ikhanda Lokuphrinta
The print head should be cleaned regularly, especially if print quality degrades or after printing a large volume of labels.
- Cima iphrinta bese uyikhipha ku-socket kagesi.
- Vula ikhava engaphezulu yephrinta.
- Linda imizuzu embalwa ukuze ikhanda lokuphrinta liphole uma iphrinta isetshenziswe muva nje.
- Gently wipe the thermal print head surface with an alcohol swab or a lint-free cloth lightly dampifakwe nge-isopropyl alcohol.
- Vumela ikhanda lokuphrinta ukuthi lome ngokuphelele ngaphambi kokuvala ikhava bese unika amandla iphrinta.
7.2. Ukuhlanza i-Platen Roller
The platen roller helps feed the labels smoothly. Clean it if you notice feeding issues.
- Follow steps 1-3 from "Cleaning the Print Head".
- Rotate the platen roller manually and wipe its surface with an alcohol swab or a lint-free cloth lightly dampifakwe nge-isopropyl alcohol.
- Allow it to dry completely before closing the cover.
8. Ukuxazulula izinkinga
This section addresses common issues you might encounter with your XP-360B printer.
| Inkinga | Imbangela Engenzeka | Isixazululo |
|---|---|---|
| Iphrinta ayivuli | Power cable loose; Power outlet faulty; Printer fault | Check power cable connection; Try a different outlet; Contact support if problem persists. |
| No printing / Printer offline | USB cable loose; Driver not installed; Printer offline in OS | Check USB connection; Install drivers; Check printer status in computer settings. |
| Poor print quality / Faded prints | Dirty print head; Low quality labels; Incorrect print density settings | Clean the print head (see Section 7.1); Use high-quality thermal labels; Adjust print density in driver settings. |
| Amalebula awondli ngendlela efanele | Labels loaded incorrectly; Paper guides not adjusted; Dirty platen roller | Re-load labels correctly; Adjust paper guides; Clean platen roller (see Section 7.2). |
| IPHUTHA ukukhanya kuvuliwe | Paper jam; Cover open; Print head overheating | Clear any paper jams; Ensure cover is closed properly; Turn off printer and let it cool down. |
9. Imininingwane
| Isici | Incazelo |
|---|---|
| Imodeli | XP-360B |
| Indlela Yokuphrinta | I-Direct Thermal |
| Isixhumi esibonakalayo | I-USB |
| Isivinini Sokuphrinta | Kufika ku-200mm/ngesekhondi |
| Max Paper Width | 80mm (adjustable from 20mm) |
| Imodi Yokuphakelwa Kwephepha | Okuzenzakalelayo |
| Ukuphrinta Kwenethiwekhi | Inezintambo |
| Ukuphrinta kwe-Duplex | Cha |
| Ubukhulu | 25 x 22 x 21 cm |
| Isisindo | 2 kg |
10. Iwaranti kanye Nokusekela
Xprinter products are designed for reliability and performance. For specific warranty terms and conditions, please refer to the warranty card included with your product or visit the official Xprinter webindawo.
If you encounter any issues that cannot be resolved using the troubleshooting guide, or if you require technical assistance, please contact Xprinter customer support through their official webisayithi noma imininingwane yokuxhumana enikezwe emibhalweni yomkhiqizo wakho.
Please have your model number (XP-360B) and purchase information ready when contacting support.





