Incwadi Yomsebenzisi Yephrinta Yokushisa Eqondile ye-Everycom EC-58 58mm

1. Isingeniso

This manual provides detailed instructions for the installation, operation, maintenance, and troubleshooting of your Everycom EC-58 58mm Direct Thermal Printer. Please read this manual thoroughly before using the printer to ensure proper function and longevity of the device. Keep this manual for future reference.

2. Umkhiqizo Uphelileview

The Everycom EC-58 is a compact and efficient 58mm direct thermal receipt printer designed for various applications. It offers high-speed printing and supports both 1D and 2D barcode printing. The printer features a USB interface and integrates with cash drawers.

Izici Eziyinhloko:

• 58mm receipt printing capability.
• High-speed printing at 90 mm/second.
• Supports 1D and 2D barcode printing.
• USB interface for connectivity.
• Cash drawer integration support.
• Compatible with Epson ESC/POS print instruction mode.
• Supports Windows XP / 7 / 8 / 10, Linux, and Android operating systems (SDK integration required for Android).

Okuqukethwe Kwephakheji:

Uma usuyivula, qinisekisa ukuthi zonke izinto ezibalwe ngezansi zikhona:

• 1 x Everycom EC-58 Thermal Printer
• I-1 x Sample Roll Paper
• 1 x CD-ROM with Drivers
• 1 x Incwadi Yomsebenzisi
• 1 x Ikhebula le-USB
• 1 x Ikhebula Lamandla
• 1 x Paper Bering (Spindle)

3. Setha

3.1 Ukuxhuma Iphrinta

1. Xhuma Ikhebula Lamandla: Insert the power cable into the power port at the rear of the printer and plug the other end into a suitable power outlet.
2. Xhuma Ikhebula le-USB: Connect the square end of the USB cable to the USB port at the rear of the printer and the rectangular end to an available USB port on your computer.
3. I-Connect Cash Drawer (Ongakukhetha): If using a cash drawer, connect its cable to the cash drawer port at the rear of the printer.

3.2 Ukulayisha Iphepha Elishisayo

1. Vula Ikhava: Press the cover open button or lift the cover release lever to open the printer's top cover.
2. Faka Umqulu Wephepha: Place the 58mm thermal paper roll into the paper compartment with the printing surface facing upwards. Ensure the roll is seated correctly on the paper spindle.
3. Vala Ikhava: Pull a small amount of paper out past the cutter and close the top cover firmly until it latches.

3.3 Ukufakwa komshayeli

For Windows and Linux operating systems, install the printer drivers from the provided CD-ROM or download them from the official Everycom website. For Android, an SDK needs to be integrated into your application for printer functionality.

4. Iziqondiso Zokusebenza

4.1 Ukuvula / Ukuvula

To power on the printer, ensure it is connected to a power source and press the power button located on the front panel. To power off, press the power button again.

4.2 Printing a Receipt

Once the printer is connected and drivers are installed, you can print receipts from your compatible software application. The printer will automatically feed and cut the paper after each print job, based on your software settings.

4.3 Ukuzihlola Ukuphrinta

To perform a self-test, ensure the printer is off and paper is loaded. Hold down the FEED button while turning on the printer. Release the FEED button once the printer starts printing. This will print a configuration page, confirming basic printer functionality.

5. Isondlo

5.1 Ukuhlanza Ikhanda Lephrinta

Regular cleaning of the thermal print head ensures optimal print quality and extends the printer's lifespan. Use a soft cloth dampened with isopropyl alcohol to gently wipe the print head. Ensure the printer is powered off and cooled down before cleaning.

5.2 Replacing Paper Roll

When the paper roll is depleted or a red line appears on the printout, it indicates low paper. Follow the steps in Section 3.2 to replace the paper roll.

6. Ukuxazulula izinkinga

This section addresses common issues you might encounter with your Everycom EC-58 printer.

6.1 Amandla Awekho

• Hlola Ikhebula Lamandla: Ensure the power cable is securely connected to both the printer and the power outlet.
• Qinisekisa i-Power Outlet: Hlola indawo yokukhipha ugesi ngenye idivayisi ukuqinisekisa ukuthi iyasebenza.

6.2 No Printing / Blank Output

• Check Paper Roll: Ensure the thermal paper is loaded correctly and the printing surface is facing the print head.
• Ukufakwa komshayeli: Verify that the printer drivers are correctly installed on your computer.
• Ukuxhumana: Confirm the USB cable is securely connected to both the printer and the computer.
• Printer Status: Check the printer's status indicator lights for any error messages.

6.3 Ikhwalithi Yokuphrinta Embi

• Hlanza Ikhanda Lokuphrinta: Refer to Section 5.1 for instructions on cleaning the print head.
• Ikhwalithi Yephepha: Qinisekisa ukuthi usebenzisa iphepha lokushisa elisezingeni eliphezulu.

6.4 Driver Not Responding / Printer Stopped Working

• Qala kabusha Amadivayisi: Power off both the printer and your computer, then restart them.
• Faka kabusha Abashayeli: If the issue persists, try uninstalling and reinstalling the printer drivers.
• Hlola Imbobo ye-USB: Try connecting the printer to a different USB port on your computer.

7. Imininingwane

8. Ulwazi Lwewaranti

The Everycom EC-58 Thermal Printer comes with a 1-year all-India warranty from the date of purchase. This warranty covers manufacturing defects and malfunctions under normal use. Please retain your purchase receipt for warranty claims. For detailed warranty terms and conditions, refer to the warranty card included in the package or contact customer support.

9. Ukwesekwa Kwamakhasimende

For any technical assistance, troubleshooting, or warranty inquiries, please contact Everycom Customer Service.

• Inombolo Yamahhala: 1800 121 4480
• Amahora Okusebenza: Monday - Saturday, 10:00 AM - 6:30 PM (Except on Public Holidays)