1. Isingeniso
This manual provides essential information for the safe and efficient operation, maintenance, and troubleshooting of your Fafrees F20 Mate Folding 3-Wheel Electric Bicycle. Please read this manual thoroughly before using the product to ensure proper assembly and usage.
The Fafrees F20 Mate is an electric cargo tricycle designed for stability and convenience, featuring a powerful motor, long-range battery, and hydraulic disc brakes for a secure riding experience.
2. Iziyalezo Zokuphepha
- Gqoka njalo isigqoko sokuzivikela kanye nezimpahla zokuphepha ezifanele uma ugibela.
- Zijwayeze imithetho nemigomo yethrafikhi yendawo.
- Yenza ukuhlola kwangaphambili kokugibela ngaphambi kokusetshenziswa ngakunye, hlola amabhuleki, amathayi, nezinga lebhethri.
- Do not exceed the maximum load capacity of 180 kg (rider + cargo). Front basket max: 20 kg, Rear basket max: 45 kg.
- Avoid riding in extreme weather conditions or on slippery surfaces.
- Qinisekisa ukuthi izindlela zokugoqa zivaliwe kahle ngaphambi kokugibela.
- Gcina izandla nezinyawo zingenazo izingxenye ezihambayo.
3. Umkhiqizo Uphelileview
3.1 Izingxenye Ezibalulekile
- Uhlaka: Uhlaka lokugoqa lwe-aluminium alloy.
- Imoto: Rear hub motor with differential, 65 N.m max torque.
- Ibhethri: Removable 48V 18.2Ah (873.6 Wh) Lithium-ion battery.
- Amabhuleki: Hydraulic disc brakes (180mm/2.3T brake discs).
- Amathayi: 20 x 3.0 inch pneumatic fat tires.
- Bonisa: Full-screen LCD display.
- Ukumiswa: Front shock-absorbing fork (35mm travel) and rear seat tube shock absorber (15mm travel).
- Ukukhanyisa: Headlight, taillight, front and rear turn signals, reflectors.
- Izinsiza: Rear basket (48 x 36 x 16 cm), electric horn, rearview izibuko.
3.2 Ubukhulu nesisindo
| Isilinganiso | Inani |
|---|---|
| Ubukhulu Obungagoqiwe (L x W x H) | 174 x 74 x 116 cm |
| Ubukhulu obugoqiwe (L x W x H) | 100 x 74 x 82 cm |
| Ukuphakama Kwebha yesibambo | 98-116 cm |
| Ashintshekayo Isihlalo Ukuphakama | 82-106 cm |
| Usayizi Wesondo | 20 x 3.0 amayintshi |
| Rear Basket Dimensions | 48 x 36 x 16 cm |
| Isisindo sengqikithi | 40 kg |
| Isisindo Sebhethri | 5 kg |
| Umthamo Omkhulu Womthwalo | 180 kg |
| Kunconyiwe Rider Height | 160-200 cm |
3.3 Ukucaciswa kokusebenza
- Isivinini esikhulu: 25 km/h
- Max Range (Pedal Assist Mode): 85-110 km
- Max Range (Pure Electric Mode): 55-75 km
- Max Climbing Capacity: 15°
- Isikhathi sokushaja: 6-7 amahora
- Izinga elingangenwa amanzi: IPX5
- Izinga Lokushisa Lokusebenza: -20°C kuya ku-40°C
4. Ukusetha nokuhlanganisa
Your Fafrees F20 Mate electric tricycle comes partially assembled. Follow these steps for final assembly:
- Ukukhulula: Carefully remove all components from the packaging. Verify all parts listed in the "Package Contents" section are present.
- Ukuvula Uhlaka: Locate the main folding latch on the frame. Release the latch and carefully unfold the frame until it locks into place. Ensure the mechanism is fully engaged and secure.
- Ukufakwa kwe-Handlebar: Insert the handlebar stem into the fork tube. Adjust the height to your preference and tighten the quick-release lever or bolts securely. Ensure the handlebars are aligned with the front wheel.
- Ukufakwa Kwesihlalo: Insert the seat post into the frame's seat tube. Adjust the seat height for comfortable pedaling, ensuring your feet can touch the ground when stopped. Secure the quick-release clamp.
- Okunamathiselwe kwe-Pedal: Identify the left (L) and right (R) pedals. The left pedal threads counter-clockwise, and the right pedal threads clockwise. Apply a small amount of grease to the threads and tighten them firmly with a wrench.
- Ukufakwa Kwebhethri: Insert the fully charged battery into its compartment. Ensure it clicks securely into place.
- Hlola Ngaphambi Kokugibela: Before your first ride, double-check all bolts, quick releases, and connections. Test the brakes, lights, and horn. Ensure tires are inflated to the recommended pressure.
Note: A tool kit is included for assembly. Refer to the included user manual for detailed diagrams and instructions.

Image: The Fafrees F20 Mate electric tricycle in its unfolded state, ready for use. It features a blue frame, fat tires, a rear cargo basket, and front and rear lighting.

Image: A diagram illustrating the key dimensions of the Fafrees F20 Mate electric tricycle, including unfolded and folded sizes, handlebar and seat height ranges, and basket dimensions. Recommended rider height and maximum load capacity are also shown.
5. Iziqondiso Zokusebenza
5.1 Ukuvula / Ukuvula
To power on the tricycle, press and hold the power button on the LCD display. To power off, press and hold the power button again until the display turns off.
5.2 Izindlela zokugibela
The F20 Mate offers three riding modes:
- Imodi Yomuntu: Ride the tricycle like a traditional bicycle using pedal power only.
- Imodi Yokusiza Ngamaphedali (i-PAS): The motor provides assistance as you pedal. Use the '+' and '-' buttons on the display to adjust the assist level from 0 (no assist) to 5 (maximum assist). This mode offers a range of 85-110 km.
- Imodi kagesi emsulwa: Use the throttle to engage the motor without pedaling. This mode offers a range of 55-75 km.
5.3 Imisebenzi yokubonisa i-LCD
The full-screen LCD display provides real-time information:
- Isivinini: Isivinini sokugibela samanje.
- Ileveli Yebhethri: Ikhombisa ukushajwa kwebhethri okusele.
- Amakhilomitha: Displays trip distance and total odometer.
- Izinga le-PAS: Ibonisa ileveli yokusiza yokunyathela (0-5).
- Amakhodi Ephutha: Alerts for system malfunctions.
- 6 km/h Walk Mode: Activates a low-speed assist for walking alongside the tricycle.
- I-Cruise Control: Maintains a set speed without throttle input.

Isithombe: Eduze view of the Fafrees F20 Mate's full-screen LCD display, showing various indicators such as speed, battery level, PAS level, and error codes. The image also highlights the left and right turn signals and warning blinkers.
5.4 Uhlelo lokubhuleka
The F20 Mate is equipped with hydraulic disc brakes for reliable stopping power. Both front and rear brakes are controlled by levers on the handlebars. The tricycle also features parking brake levers to secure it when stationary.

Isithombe: Ngemininingwane view of the hydraulic disc brake system on the Fafrees F20 Mate, showing the brake lever on the handlebar and the disc brake caliper on the wheel. The image emphasizes the 180mm/2.3T brake discs and the parking brake feature.
5.5 Izici zokuphepha
- I-Headlight ne-Taillight: Ensure these are on when riding in low light conditions.
- Guqula amasignali: Use front and rear turn signals to indicate your direction.
- Izibonisi: Located on the rear fenders for enhanced visibility.
- Uphondo lukagesi: Use to alert pedestrians or other riders.
- Ngemuvaview Izibuko: Provide visibility of traffic behind you.

Isithombe: I-overview of the Fafrees F20 Mate highlighting its comprehensive safety features, including the headlight, taillight, front and rear turn signals, electric horn, reflectors, and rearview mirrors, designed for day and night visibility.
6. Battery Charging and Care
6.1 Ukushaja Ibhethri
The 48V 18.2Ah lithium-ion battery can be charged on or off the tricycle. Use only the original Fafrees charger provided (Input: 180-240V, Output: 54.6V, 3A). Charging time is approximately 6-7 hours.
- Connect the charger to the battery's charging port.
- Xhuma ishaja endaweni evamile yodonga.
- The charger indicator light will show charging status (typically red for charging, green for fully charged).
- Nqamula ishaja uma ukushaja sekuqediwe.

Image: Illustration of the Fafrees F20 Mate's 48V 18.2Ah lithium-ion battery, showing its removable design and the charging process. The image also highlights the IPX5 waterproof rating and the 7-8 hour fast charging capability.
6.2 Ukunakekelwa Kwebhethri
- Gwema ukukhipha ngokuphelele ibhethri ngaphambi kokulishaja kabusha.
- Gcina ibhethri endaweni epholile, eyomile, kude nelanga eliqondile kanye namazinga okushisa aphezulu.
- Uma ugcina isikhathi eside, shaja ibhethri ku-50-70% njalo ezinyangeni ezi-1-2.
- Do not expose the battery to water or moisture beyond its IPX5 rating.
7. Isondlo
7.1 Ukuhlola Akuvamile
- Amathayi: Check tire pressure regularly (20 x 3.0 inch fat tires). Ensure they are inflated to the recommended PSI for optimal performance and safety.
- Amabhuleki: Hlola amabhuleki amabhuleki ukuthi ayasebenza yini futhi uqinisekise ukuthi izinsimbi zamabhuleki zinikeza ukubhuleka okuqinile nokusabelayo. Lungisa njengoba kudingeka.
- Amabhowudi kanye nama-Fasteners: Periodically check and tighten all bolts, nuts, and quick releases, especially on the folding mechanisms, handlebars, and wheels.
- Iketango: Keep the chain clean and lubricated to ensure smooth pedaling and prevent rust.
- Izixhumanisi zikagesi: Ensure all electrical cables and connectors are secure and free from damage.
7.2 Ukuhlanza Nokugcina
- Hlanza ibhayisekili elinamasondo amathathu ngesikhangisoamp cloth and mild detergent. Avoid using high-pressure washers directly on electrical components.
- Store the tricycle in a dry, sheltered area to protect it from the elements.
- When folding for storage, ensure all folding mechanisms are properly engaged.
8. Ukuxazulula izinkinga
| Inkinga | Imbangela Engenzeka | Isixazululo |
|---|---|---|
| I-Tricycle ayivuli. | Ibhethri alishajiwe noma alifakwanga kahle. Ukuxhumeka kukagesi okuxegayo. | Qinisekisa ukuthi ibhethri lishajwe ngokugcwele futhi lihlezi kahle. Hlola zonke izixhumanisi zikagesi ezibonakalayo. |
| Motor not assisting or no power in pure electric mode. | Low battery. PAS level set to 0. Brake levers engaged. Motor or controller issue. | Charge battery. Increase PAS level. Ensure brake levers are fully released. Check display for error codes. |
| Amabhuleki azizwa ebuthakathaka noma eyisipontshi. | Worn brake pads. Air in hydraulic lines. Misaligned calipers. | Inspect and replace brake pads if worn. Bleed hydraulic brakes (professional service recommended). Adjust caliper alignment. |
| Imisindo engavamile ngesikhathi sokugibela. | Izingxenye ezixekethile. Iketango elomile. Inkinga. | Check and tighten all fasteners. Lubricate chain. If noise persists, seek professional inspection. |
| Isibonisi asisebenzi kahle. | Loose cable connection. Water damage. Software glitch. | Check display cable connection. Ensure no water ingress. Try powering off and on again. |
For issues not listed here or if solutions do not resolve the problem, please contact Fafrees customer support.
9. Iwaranti kanye Nokusekela
9.1 Ulwazi Lwewaranti
Fafrees provides professional customer service. While specific warranty terms are not detailed in the product description, the brand states: "If you have any questions, please do not hesitate to contact us, we will reply within 24 hours. If you can cooperate with us, we can offer you the effective solution within 2 working days. We also have a bike workshop in Stuttgart, Germany."
Sicela ugcine ubufakazi bakho bokuthenga banoma yiziphi izimangalo zewaranti.
9.2 Ukwesekwa Kwamakhasimende
For technical assistance, parts, or warranty inquiries, please contact Fafrees customer support through the retailer where you purchased the product or visit the official Fafrees webindawo.
You can also visit the Fafrees store on Amazon: Fafrees Official Store
For issues requiring visual explanation, it is recommended to provide photos or video links to assist the support team.