Isingeniso
This manual provides essential information for the safe and efficient use of your Tera EV Type 2 Wallbox 11kW 3-Phase Electric Vehicle Charging Station. Please read this manual thoroughly before installation and operation to ensure proper functionality and safety.
Image: The Tera EV Type 2 Wallbox charging station, featuring a sleek black design and integrated display.
The Tera EV charger is designed for electric vehicles (EVs) and plug-in hybrid electric vehicles (PHEVs), offering a maximum power output of 11 kW, 16A current, and 400V voltage. It complies with the European standard IEC 62196-2 and features advanced safety protections.
Image: The Tera EV charger in use, demonstrating its Type 2 and 3-phase CEE plug compatibility and plug-and-play operation.
Key features include a 7-meter charging cable, an integrated digital display for monitoring charging status, and an IP54 waterproof rating for outdoor use in various weather conditions. The pure copper charging cables ensure excellent conductivity and minimal heat generation.
Image: The Tera EV charger features a Type 2 connector and a CEE 3-phase plug, highlighting multiple safety protections.
Ukusetha nokufaka
Professional installation by a qualified electrician is recommended for this 3-phase EV charging station to ensure compliance with local electrical codes and safety standards.
Okuqukethwe Kwephakheji:
Image: The package includes the EV charger unit, user manual, mounting plate, screw set, and a CEE 3-phase plug.
- EV Charger Type 2 Unit
- Imaniwali yosebenzisayo
- I-Mounting Plate
- Intulo Setha
- CEE 3-Phase Plug
- Isibambi Sekhebula
Izinyathelo zokukhweza:
- Khetha Indawo: Choose a suitable wall location for the charging station, ensuring it is within reach of your vehicle's charging port and a compatible power source. The location should be protected from direct sunlight and heavy rain if possible, despite its IP54 rating.
- Dill Holes: Use the mounting plate as a template to mark and drill holes on the wall.
- Ipuleti Lokufaka Elivikelekile: Namathisela i-mounting plate odongeni usebenzisa izikulufu namahange anikeziwe.
- Mount Charger: Carefully place the EV charger unit onto the mounting plate.
- Secure Charger: Fasten the anti-theft screw (if applicable) to secure the charger to the mounting plate.
- Install Cable Holder: Mount the cable holder near the charging station for convenient cable management.
Image: Visual guide for mounting the EV charger: drilling holes, attaching the mounting plate, securing the charger, and final assembly.
Uxhumano lukagesi: Connect the CEE 3-phase plug to a compatible 400V, 16A 3-phase power outlet. Ensure the electrical circuit is properly protected with a residual current device (RCD) and circuit breaker as per local regulations.
Imiyalelo yokusebenza
Starting a Charge:
- Ensure the charging station is properly connected to the power supply. The LED indicator on the unit should be lit.
- Take the Type 2 charging cable from the holder.
- Insert the Type 2 connector firmly into your electric vehicle's charging port.
- The charging process will begin automatically. The digital display will show charging progress, current power, and duration.
Image: The digital display provides real-time charging information, including energy delivered and charging speed.
Stopping a Charge:
- Once charging is complete, or if you need to stop it prematurely, unlock your vehicle's charging port (if applicable).
- Remove the Type 2 connector from your vehicle.
- Return the charging cable to its holder on the wallbox.
Izinkomba zesimo:
The LED indicators and digital display provide visual feedback on the charger's status:
- Okuluhlaza Okuqinile: Power on, no load (ready to charge).
- Okuluhlaza Okukhanyayo: Plug inserted, not charging (waiting for vehicle to initiate).
- Okuluhlaza okwesibhakabhaka okuqinile: Ukushaja kuqediwe.
- Okuluhlaza Okukhanyayo: Ukushaja kuyaqhubeka.
Image: Visual representation of the charger's status lights, indicating power, charging activity, and error states.
Adaptive Power Adjustment:
The charger features adaptive power adjustment to prevent overcharging and protect the vehicle's battery. The charging power may decrease as the battery approaches full capacity, ranging from 11 kW down to 1 kW, depending on the vehicle's requirements.
Image: The charger intelligently adjusts power output to optimize battery health and prevent overcharging.
Izindlela zokushaja:
The charger supports both three-phase and single-phase charging, adapting to the vehicle's capabilities.
Image: Comparison of three-phase and single-phase charging capabilities, showing how the charger adapts to different power inputs.
Isondlo
- Ukuhlanza Okuvamile: Sula ingaphandle lesiteshi sokushaja nge-soft, damp indwangu. Ungasebenzisi izinto zokuhlanza abrasive noma izincibilikisi.
- Ukuhlolwa Kwekhebula: Periodically inspect the charging cable and connectors for any signs of wear, damage, or corrosion. If any damage is found, discontinue use and contact customer support.
- Ukuvikelwa Kwemvelo: The unit is IP54 rated for water and dust resistance. Ensure the cover is properly closed when not in use to maintain this protection.
- Azikho Izingxenye Ezisetshenziswa Umsebenzisi: The internal components of the charging station are not user-serviceable. Do not attempt to open or repair the unit yourself.
Image: The IP54 rating ensures the charger's durability and functionality in various weather conditions, requiring minimal external maintenance.
Ukuxazulula inkinga
If you encounter issues, refer to the following common problems and their solutions. For persistent problems, contact customer support.
| Inkinga | Imbangela Engenzeka | Isixazululo |
|---|---|---|
| Ishaja ayivuliwe. | No power from the outlet, faulty connection. | Check the CEE 3-phase plug connection and the power supply. Ensure the circuit breaker is on. |
| Ukushaja akuqali. | Vehicle not ready, connector not fully inserted, or vehicle communication error. | Ensure the Type 2 connector is fully inserted. Check vehicle's charging settings. Re-plug the connector. |
| Isivinini sokushaja esinensayo. | Vehicle's battery management system limiting power, or external factors (e.g., grid load). | This may be normal due to adaptive power adjustment. Check vehicle's charging status. |
| Red LED indicator flashing. | Error detected (e.g., overcurrent, ground fault, overvoltagfuthi). | Refer to the error code on the digital display or the manual's error indicator section. Disconnect and reconnect. If persistent, contact support. |
Error Indicators (Red LED Flashing):
- 1 Flash: Ground fault protection.
- 2 Ukubaniza: Ukuvikelwa kwamanje.
- 3 Ukubaniza: Earth leakage (ungrounded).
- 4 Ukubaniza: Ngaphansi/I-Overvoltage alarm.
- 5 Ukubaniza: Relay fault.
- 6 Ukubaniza: CP/CC fault.
If any red LED error occurs, disconnect the charger from the vehicle and power source, wait a few minutes, then reconnect. If the error persists, contact customer support.
Imininingwane Yezobuchwepheshe
| Isici | Ukucaciswa |
|---|---|
| Inombolo Yemodeli | Q8-Schwarz |
| Ibhrendi | Tera |
| Uhlobo Lwesixhumi | Type 2, CEE 16A 5-pin |
| Amadivayisi Ahambisanayo | Electric Vehicles (EVs) and Plug-in Hybrid Electric Vehicles (PHEVs) |
| Okokufaka Voltage | 400 volts |
| Ampi-erage | 16 A |
| Okukhipha Amandla | 11kw |
| Okukhiphayo Kwamanje | 16 A |
| Okukhipha Umqtage | 400 volts |
| I-Frequency Range | 50 Hz |
| Umthombo wamandla | AC |
| Isici Esikhethekile | Isibambi Sekhebula |
| Umbala | Mnyama |
| Isisindo | 4.6 kg |
| Isilinganiso se-Ingress Protection (IP). | IP54 |
| Izinga Lokushisa Lokusebenza | -30 °C kuya ku-50 °C |
| Izitifiketi | CE, UKCA, RoHS |
Ukuhambisana:
This charger is compatible with all Type 2 electric vehicles. Exampzihlanganisa, kodwa azikhawulelwe kokuthi:
- Tesla (Model S, 3, X, Y)
- Volkswagen (e-Golf, ID4)
- Jeep (Grand Cherokee 4xe, Wrangler 4xe)
- Toyota (Prius Prime, RAV4 EV, C-HR EV)
- Honda (EV Plus, Clarity Electric)
- Fiat (500e, 500e 3+1)
- Hyundai (Ioniq Electric, Kona Electric, Santa Fe Hybrid)
- Nissan (LEAF, LEAF S, LEAF S PLUS, Altra EV)
- Chevrolet (EV1, Bolt Volt)
Image: The Type 2 connector ensures broad compatibility with a wide range of electric vehicle models.
Ulwazi Lwewaranti
Tera products are manufactured to high-quality standards. For specific warranty terms and conditions, please refer to the warranty card included with your product or visit the official Tera webindawo. Gcina ubufakazi bakho bokuthenga ngezimangalo zewaranti.
Ukwesekwa Kwamakhasimende
For technical assistance, troubleshooting, or warranty inquiries, please contact Tera customer support through the following channels:
- Webindawo: Visit the official Tera website for support resources and contact forms.
- I-imeyili: Bheka ukupakishwa komkhiqizo wakho noma isikhulu webisayithi lamakheli e-imeyili esevisi yamakhasimende.
- Ucingo: Contact numbers may be available on the official webisayithi noma kumadokhumenti womkhiqizo wakho.
When contacting support, please have your product model number (Q8-Schwarz) and proof of purchase readily available.