Isingeniso
This manual provides comprehensive instructions for the installation, operation, and maintenance of your CANDY RO14126DWMST-S Front-Load Washing Machine. Please read this manual carefully before using the appliance to ensure safe and efficient operation. Keep this manual for future reference.
1. Ukusetha nokufakwa
1.1 Ukuqaqa
Carefully remove all packaging materials. This includes the polystyrene base, plastic bags, and any protective films. It is crucial to remove all transport bolts located at the rear of the machine before use. Failure to do so can cause significant damage to the appliance.

Isithombe 1.1: Ngaphambili view of the washing machine with the door open, illustrating the drum for unpacking.
1.2 Ukumiswa
Place the washing machine on a firm, flat surface. Ensure there is sufficient space around the appliance for ventilation and maintenance. Avoid placing it on carpets or other materials that might obstruct the ventilation openings at the base.

Isithombe 1.2: Sekukonke view of the washing machine for proper positioning.
1.3 Ukulinganisa
Adjust the machine's feet to ensure it is perfectly level. A level machine reduces vibration and noise during operation. Use a spirit level to check stability in all directions.
1.4 Ukuxhuma Amanzi
Connect the water inlet hose to a cold water tap with a 3/4" thread. Ensure the connection is tight to prevent leaks. Do not reuse old hoses.
1.5 I-Drain Connection
Securely attach the drain hose to a suitable drain pipe or place it over the edge of a sink, ensuring it is properly fixed to prevent displacement during draining.
1.6 Ukuxhunywa kukagesi
Xhuma intambo yamandla endaweni kagesi ephansi. Qinisekisa ivolumutagU-e kanye nefrequency kufanisa nokucaciswa kwepuleti lokulinganisa lomshini. Ungasebenzisi izintambo zokunweba noma ama-adaptha amaningi.
2. Iziqondiso Zokusebenza
2.1 Iphaneli yokulawula iphelileview
The control panel features a program selector dial, a digital display, and various function buttons. The digital display shows program information, time remaining, and error codes.

Image 2.1: Digital control panel with program selector and function buttons.
2.2 Ukulayisha Iwashi
Open the washing machine door and load your laundry. Do not overload the machine; ensure there is enough space for clothes to tumble freely. Close the door firmly until it clicks.
2.3 I-Detergent Dispenser
Pull out the detergent drawer. It typically has three compartments: one for pre-wash detergent, one for main wash detergent, and one for fabric softener. Add the appropriate amount of detergent and softener according to the load size and program selected. Close the drawer gently.

Image 2.2: Detergent dispenser drawer with compartments for detergent and softener.
2.4 Ukukhethwa kohlelo
Turn the program selector dial to choose one of the 15 available wash programs. The digital display will show the default settings for the selected program. You can adjust options like temperature and spin speed using the corresponding buttons.
2.5 Ukuqala Umjikelezo
Once the program and options are selected, press the 'Start/Pause' button to begin the wash cycle. The machine will automatically proceed through the selected program.
2.6 Smart Features (hOn App)
This washing machine is equipped with Wi-Fi and Bluetooth connectivity. Download the hOn app on your smartphone to access additional features, including over 40 extra programs, personalized advice, and remote control of your appliance. Follow the in-app instructions for pairing your device.
3. Isondlo
3.1 Ukuhlanza Iwashi Lokuhlanza
Regularly clean the detergent drawer to prevent detergent residue buildup. Pull out the drawer completely, rinse it under running water, and use a brush to remove any stubborn deposits. Reinsert the drawer.
3.2 Ukuhlanza Isihlungi Samanzi
The drain filter should be cleaned periodically to ensure proper drainage and prevent blockages. Locate the filter cover at the bottom front of the machine. Open the cover, place a shallow container underneath to catch any residual water, and unscrew the filter. Clean the filter under running water, removing any lint or foreign objects. Screw the filter back in and close the cover.

Image 3.1: Drain filter compartment with the filter removed for cleaning.
3.3 Ukuhlanza Isigubhu
To maintain hygiene and prevent odors, run a drum cleaning cycle periodically. Consult your hOn app or the machine's program list for a dedicated cleaning program, often using hot water and a descaling agent.
3.4 Ukuhlanza Ingaphandle
Sula ingaphandle lomshini wokuwasha ngesithambile, damp indwangu. Gwema ukusebenzisa ama-abrasive cleaners noma izincibilikisi ezingalimaza isiphetho.
4. Ukuxazulula izinkinga
Ngaphambi kokuxhumana nesevisi yamakhasimende, sicela ubheke ithebula elilandelayo ngezinkinga ezivamile nezisombululo zazo.
| Inkinga | Imbangela Engenzeka | Isixazululo |
|---|---|---|
| Umshini awuqali | Power cord not plugged in; Door not closed properly; Program not selected; 'Start/Pause' button not pressed. | Check power connection; Ensure door is latched; Select a program; Press 'Start/Pause'. |
| Akukho ukuphuza amanzi | Water tap closed; Water inlet hose kinked or blocked; Water pressure too low. | Open water tap; Straighten hose, check for blockages; Check household water pressure. |
| Amanzi angachithi | Ipayipi lokukhipha amanzi licinyiwe noma livaliwe; Isihlungi sokukhipha amanzi sivaliwe. | Straighten drain hose, check for blockages; Clean the drain filter (refer to Section 3.2). |
| Ukudlidliza / umsindo okweqile | Machine not level; Transport bolts not removed; Uneven load in drum. | Adjust leveling feet; Remove transport bolts (refer to Section 1.1); Redistribute laundry evenly. |
| Imiphumela emibi yokuwasha | Umthamo wokuhlanza ongalungile; Ukulayisha ngokweqile; Kukhethwe uhlelo olungalungile. | Use correct detergent amount; Do not overload; Select appropriate program for fabric type and soil level. |
| Amakhodi ephutha aboniswa | Ukungasebenzi okuthile. | Refer to the hOn app or the full user manual for specific error code meanings and solutions. |
5. Imininingwane
| Isici | Imininingwane |
|---|---|
| Imodeli | RO14126DWMST-S |
| Ibhrendi | AMAKHANDI |
| Amandla | 12 kg |
| Isivinini Sokuphonswa Okuphezulu | 1400 rpm |
| Ikilasi lamandla | A |
| Ubukhulu bomkhiqizo (HxWxD) | 85 x 60 x 67 cm |
| Isisindo sento | 77 kg |
| Umbala | Emhlophe |
| Okubalulekile | Insimbi Engagqwali, Ipulasitiki, Ingilazi |
| Voltage | 230 volts |
| Izinga Lomsindo | 54 Decibel |
| Isitayela Sokubonisa | I-LED |
| Inombolo Yezinhlelo | 15 (plus 40+ via hOn app) |
| Izici ezikhethekile | Mix Power System, Wi-Fi + Bluetooth Connectivity, Steam Function |
| Indlela Yokufaka | I-Freestanding |
| Uhlobo Lokulawula | Thinta |
6. Ulwazi Lwewaranti
This CANDY washing machine is covered by a manufacturer's warranty. Please refer to the warranty card included with your appliance for specific terms, conditions, and duration of coverage. In case of a defect, you may be eligible for repair or replacement. A 14-day return policy from the date of delivery typically applies for eligible purchases.
7. Ukwesekwa Kwamakhasimende
For further assistance, technical support, or to schedule a service appointment, please visit the official CANDY website or contact their customer service department. You can find contact details on the CANDY webendaweni noma kumadokhumenti ahlinzekwe nomshini wakho osebenza ngogesi.
Official CANDY Webindawo: www.candy-group.com