Isingeniso
This manual provides essential instructions for the safe and efficient operation, installation, and maintenance of your Candy 9 kg Front Load Washing Machine, model RO1294DXH5Z-19. Please read this manual thoroughly before using the appliance and keep it for future reference. Proper use and care will ensure optimal performance and extend the lifespan of your washing machine.
Ulwazi Lokuphepha
Adhering to safety guidelines is crucial for preventing accidents and ensuring the longevity of your appliance. Always follow these instructions:
- Ukuphepha Kagesi: Ensure the washing machine is connected to a properly grounded electrical outlet. Do not use extension cords or adapters. Disconnect power before any maintenance or cleaning.
- Izixhumanisi Zamanzi: Use new hose sets for water connection. Do not reuse old hoses. Ensure all connections are tight to prevent leaks.
- Izingane Nezilwane ezifuywayo: Keep children and pets away from the appliance during operation. The appliance is not intended for use by persons with reduced physical, sensory, or mental capabilities unless supervised.
- Ukufakwa: The appliance must be installed on a firm, level surface. Remove all transit bolts before operation to prevent damage.
- Izinto ezivuthayo: Ungazigezi izinto ezihlanziwe, eziwashiwe, ezicwilisiwe, noma ezifakwe izinto ezivuthayo noma eziqhumayo.
- Ukusetshenziswa komshini: This appliance is intended for household use only. Do not attempt to repair or modify the machine yourself. Contact qualified service personnel for repairs.
Umkhiqizo Uphelileview
The Candy RO1294DXH5Z-19 is a 9 kg front-load washing machine designed for efficient and convenient laundry care. Key features include a 1200 RPM spin speed, 16 wash programs, and smart connectivity via Wi-Fi and Bluetooth for enhanced control.

Umfanekiso 1: Ngaphambili view of the Candy 9 kg Front Load Washing Machine, model RO1294DXH5Z-19. This image displays the main body of the washing machine, including the front-loading door, control panel, and detergent drawer.
Control Panel and Program Dial
The washing machine features an intuitive touch control console and a rotary program dial for selecting wash cycles and options.

Umfanekiso 2: Close-up of the digital control panel, showing the display, touch buttons for various functions, and indicators for cycle status.

Umfanekiso 3: Close-up of the program selection dial, illustrating the various wash programs and quick wash options available.
Ikhabethe Lokuhlanza
The detergent drawer is located on the top left of the control panel and is divided into compartments for pre-wash, main wash, and fabric softener.

Umfanekiso 4: Phezulu view of the washing machine, showing the detergent drawer pulled out, revealing its compartments for different laundry additives.
Ukusetha nokufaka
Proper installation is essential for the safe and efficient operation of your washing machine. It is recommended to have the appliance installed by a qualified technician.
- Ukukhulula: Carefully remove all packaging materials. Inspect the machine for any damage.
- Isusa amabhawodi ezokuthutha: Before use, locate and remove the transit bolts from the rear of the machine. These bolts secure the drum during transport and must be removed to prevent severe damage during operation. Keep the bolts for future transport.
- Ukuma: Place the washing machine on a firm, level floor. Ensure there is adequate space around the machine for ventilation and access.
- Ukulinganisa: Adjust the adjustable leveling legs at the bottom of the machine to ensure it is perfectly level. A level machine reduces vibration and noise during operation.
- Uxhumano Lwamanzi: Connect the water inlet hose to a cold water tap with a 3/4" thread. Ensure the connection is secure and leak-free.
- I-Drain Connection: Position the drain hose into a standpipe or over the edge of a sink, ensuring it is securely fastened to prevent displacement during draining. The height of the drain should be between 60 cm and 100 cm from the floor.
- Uxhumano lukagesi: Plug the power cord into a grounded 220 Volt electrical outlet. Do not use adapters or extension cords.

Umfanekiso 5: Side view of the washing machine, illustrating its dimensions and the location of the water inlet and drain hose connections at the rear (not fully visible).
Imiyalelo yokusebenza
Landela lezi zinyathelo ngomjikelezo ojwayelekile wokugeza:
- Prepare Laundry: Sort laundry by fabric type, color, and degree of soiling. Check pockets and close zippers.
- Layisha ilondolo: Vula umnyango bese ulayisha ilondolo esigubhini. Ungalayishi umshini kakhulu; qinisekisa ukuthi kunesikhala esanele sokuthi izingubo zidilike ngokukhululeka.
- Engeza okokuhlanza: Pull out the detergent drawer and add the appropriate amount of detergent and fabric softener to the designated compartments. Refer to detergent packaging for dosage recommendations.
- Khetha Uhlelo: Turn the program dial to select one of the 16 available wash programs. The digital display will show the program details.
- Lungisa Izinketho (Ongakukhetha): Use the touch control panel to select additional options such as temperature, spin speed, or delayed start, if desired.
- Smart Control (Wi-Fi + Bluetooth): For advanced control and additional programs, download the Candy Simply-Fi app on your smartphone. Connect the washing machine via Wi-Fi or Bluetooth to access smart features, monitor cycles, and download new programs.
- Qala umjikelezo: Cindezela inkinobho ethi Qala/Misa ukuze uqale umjikelezo wokuwasha. Umnyango uzokhiywa, bese umshini uqala ukugcwala ngamanzi.
- Ukuphela Komjikelezo: Once the cycle is complete, the machine will signal with an audible alert, and the door will unlock. Remove laundry promptly to prevent wrinkles.
Isondlo Nokunakekela
Ukugcinwa okuvamile kuqinisekisa ukusebenza kahle futhi kwandisa impilo yomshini wakho wokuwasha.
- Cleaning the Detergent Drawer: Periodically remove and clean the detergent drawer under running water to prevent detergent residue buildup.
- Ukuhlanza Isigubhu: Run a maintenance wash cycle (e.g., a hot wash with no laundry and a descaling agent) regularly to clean the drum and remove any odors or residue.
- Ukuhlanza Isihlungi: The drain pump filter should be cleaned periodically to remove lint and small objects. Refer to the full manual for specific instructions on accessing and cleaning the filter.
- Ukuhlanza Ingaphandle: Sula ingaphandle lomshini ngesithambile, damp indwangu. Ungasebenzisi izinto zokuhlanza abrasive noma izincibilikisi.
- Isivalo somnyango: After each wash, wipe the door seal to remove any moisture or debris, which helps prevent mold and odors.
- Ukwenza ubusika: If the machine is to be left in an unheated area during winter, drain all water from the hoses and pump to prevent freezing damage.
Ukuxazulula inkinga
Ngaphambi kokuxhumana nesevisi, hlola lezi zinkinga ezilandelayo:
| Inkinga | Imbangela Engenzeka | Isixazululo |
|---|---|---|
| Umshini awuqali | No power, door not closed, Start/Pause button not pressed. | Check power supply, ensure door is securely closed, press Start/Pause. |
| Amanzi angagcwali | Impompi yamanzi ivaliwe, ipayipi lokungena likhiyiwe, umfutho wamanzi uphansi kakhulu. | Vula impompi yamanzi, qondisa ipayipi, hlola ukutholakala kwamanzi. |
| Amanzi angachithi | Ipayipi lokukhipha amanzi livaliwe noma livinjiwe, isihlungi sephampu sivalekile. | Lungisa ipayipi lokukhipha amanzi, hlanza isihlungi sephampu. |
| Ukudlidliza / umsindo okweqile | Amabhawodi ezokuthutha awakhishwanga, umshini awukho ezingeni, umthwalo ongalingani. | Remove transit bolts, level the machine, redistribute laundry. |
| Imiphumela emibi yokugeza | Incorrect detergent dosage, overloaded machine, wrong program. | Adjust detergent, reduce load size, select appropriate program. |
If problems persist after attempting these solutions, please contact customer service.
Imininingwane
| Isici | Imininingwane |
|---|---|
| Ibhrendi | AMAKHANDI |
| Inombolo Yemodeli | RO1294DXH5Z-19 |
| Amandla | 9 kg |
| I-Max Spin Speed | 1200 RPM |
| Izinhlelo | 16 (plus additional via Simply-Fi app) |
| Ukuxhumana | Wi-Fi + Bluetooth (Simply-Fi) |
| Control Console | Thinta |
| Ubukhulu (D x W x H) | 53 x 60 x 85 cm |
| Isisindo sento | 65 kg |
| Voltage | 220 volts |
| Izinga Lomsindo (Geza) | 55 Decibel |
| Ukusetshenziswa Kwezamandla Ngonyaka | Amahora angama-191 Kilowatt Ngonyaka |
| Izici ezikhethekile | Imilenze Yokulinganisa Eshintshwayo |
Ulwazi Lwewaranti
Your Candy 9 kg Front Load Washing Machine, model RO1294DXH5Z-19, comes with a Iwaranti yonyaka ongu-2. This warranty covers manufacturing defects and malfunctions under normal household use. Please retain your proof of purchase for warranty claims. For detailed terms and conditions, refer to the warranty card included with your appliance or contact customer service.
Ukusekela kanye Nesevisi
For installation services, technical support, or any inquiries regarding your Candy washing machine, please contact the authorized service centers:
- Alessa Customer Service Contact Center: 8001240020
- Installation Services (Riyadh): +966-11-4094006 Ext – 113
- Installation Services (Jeddah): +966-12-6577714
- Installation Services (Dammam): +966-13-8343691
- Installation Services (Qassim): +966 581044198
- Installation Services (Abha): +966 593322785
When contacting support, please have your model number (RO1294DXH5Z-19) and purchase details ready.